Reviews
Well I don’t live in Jackson but my kids attend school
Well I don’t live in Jackson but my kids attend school there. I had to send them over to get their brakes checked. The staff were more than amazing!! Keeping me up to date with progress and getting the car back in time enough for my son to go to class.
Well I don’t live in Jackson but my kids attend school
Well I don’t live in Jackson but my kids attend school there. I had to send them over to get their brakes checked. The staff were more than amazing!! Keeping me up to date with progress and getting the car back in time enough for my son to go to class.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They always treat me fairly for service and pricing.
They always treat me fairly for service and pricing. Great service staff throughout this dealership.
They always treat me fairly for service and pricing.
They always treat me fairly for service and pricing. Great service staff throughout this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your continued trust in our service department, Clifford! Your loyalty and business are greatly appreciated, and we're thrilled to have you as part of the Toyota of Jackson family here. Here's to many more successful visits!
Very professional and prompt.
Very professional and prompt. They have great customer service and the experience is always inviting.
Very professional and prompt.
Very professional and prompt. They have great customer service and the experience is always inviting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful 5-star review, Kim! We are grateful to have you as a Toyota of Jackson customer. Until next time!
Great customer service!
Great customer service! Staff members were extremely helpful and very knowledgeable about every question I asked.
Great customer service!
Great customer service! Staff members were extremely helpful and very knowledgeable about every question I asked.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing this! Thank you for taking the time to share your 5-star experience here at Toyota of Jackson. We look forward to serving you again down the road. Safe travels!
From sales to service, the employees at Jackson Toyota
From sales to service, the employees at Jackson Toyota are friendly and eager to help you. I have been a customer for about 25 years.
From sales to service, the employees at Jackson Toyota
From sales to service, the employees at Jackson Toyota are friendly and eager to help you. I have been a customer for about 25 years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your loyalty and kind words! We truly appreciate your continued trust in our team here at Toyota of Jackson, and we look forward to serving you for many more years to come. Until next time!
Worst experience I have ever had OWNING this truck.
Worst experience I have ever had OWNING this truck. It has been in the shop since July 9th. Everything was diagnosed apparently claiming they know exactly, what was wrong with it after the 3rd time taking it. The part the vehicle needed was not ordered until September 16th. Now the part is there and I am being told the vehicle wont be worked on until Wednesday. I don't Understand why. It is not my problem their tech isn't there. I am very disappointed about this whole. NEVER AGAIN.
Worst experience I have ever had OWNING this truck.
Worst experience I have ever had OWNING this truck. It has been in the shop since July 9th. Everything was diagnosed apparently claiming they know exactly, what was wrong with it after the 3rd time taking it. The part the vehicle needed was not ordered until September 16th. Now the part is there and I am being told the vehicle wont be worked on until Wednesday. I don't Understand why. It is not my problem their tech isn't there. I am very disappointed about this whole. NEVER AGAIN.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Jose, Thank you for taking the time to share your experience. I’m very sorry to hear about the challenges and delays you’ve encountered with your truck repairs. We take your feedback seriously and are committed to making things right. As a valued guest, I’d like the opportunity to review your situation personally. Please reach out to me at your convenience using the contact information below. Thank you, and I look forward to speaking with you. Bubba Holley - Service Manager - georgeholley@lithia.com
Sales department was great and service is great as well.
Sales department was great and service is great as well. Just wish they would give appointments for service visits.
Sales department was great and service is great as well.
Sales department was great and service is great as well. Just wish they would give appointments for service visits.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Deb! We’re thrilled to hear that you’ve had a great experience with both our sales and service teams. We truly appreciate your feedback regarding service appointments and will discuss it internally, as we’re always looking to improve. If there is anything you’d like to discuss, please don’t hesitate to reach out to us directly. We look forward to seeing you again soon!
It was a pleasure working with Thomas Weissinger & Toyota
It was a pleasure working with Thomas Weissinger & Toyota of Jackson! He was very helpful and honest… it felt like buying a car from my papaw!!
It was a pleasure working with Thomas Weissinger & Toyota
It was a pleasure working with Thomas Weissinger & Toyota of Jackson! He was very helpful and honest… it felt like buying a car from my papaw!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We are thrilled to hear that you enjoyed working with Thomas and our team here at Toyota of Jackson. We look forward to assisting you again down the road. Have a wonderful day!
Scott and Bobby always make sure I am taken care of when
Scott and Bobby always make sure I am taken care of when I stop by! Best dealership In the area!
Scott and Bobby always make sure I am taken care of when
Scott and Bobby always make sure I am taken care of when I stop by! Best dealership In the area!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anna, it's wonderful to hear that Scott and Bobby always take such great care of you here at Toyota of Jackson! Thank you for your continued loyalty. We look forward to seeing you next time!
SERVICE TEAM AT TOYOTA WAS GOOD AS ALWAYS.
SERVICE TEAM AT TOYOTA WAS GOOD AS ALWAYS. THANKS FOR ALL YOU DO. WILL CONTINUE TO LET YOU SERVICE MY VEHICLE.
SERVICE TEAM AT TOYOTA WAS GOOD AS ALWAYS.
SERVICE TEAM AT TOYOTA WAS GOOD AS ALWAYS. THANKS FOR ALL YOU DO. WILL CONTINUE TO LET YOU SERVICE MY VEHICLE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to know that you've consistently received great service from our team here at Toyota of Jackson. We're grateful for your trust and will continue working hard to ensure the best care for your vehicles. Until next time, safe travels!