Michael's Toyota of Bellevue

I came into Michael's Toyota of Bellevue looking specifically for a 4runner to replace the previous one I planned on trading in. Of the Toyota dealers in the Seattle area, I found them to have an amazing selection (especially those falling within my pre-determined price range)! Even better, my salesperson Mary was engaging and supportive as I waffled between which specific 4runner was best for me. She was authentic and knowledgeable, without trying to oversell anything. When answering my questions, she immediately looped in the right "expert" to consult when required. Overall, I had a very positive experience with everyone I interacted with throughout the process.

We had the easiest and most pleasant experience with Omar, Myles and Scott at the Bellevue Toyota dealership. Professional and knowledgeable service. Easy to work with. They listened to our needs and wants in buying a new car. I highly recommend buying your car there.

Lousy communication skills . They are impossible to get ahold of and never update you on the status of the vehicle you are trying to purchase ???!!

Be wary of this dealership and affiliated Michael’s (M’s Subaru). Purchased a used forester, not that used a 2017 and purchased in 2020. Problems ever since. Brought to another Subaru dealership outside M’s subaru and M’s Toyota where the car was purchased. Seems like it’s a flood car. I so clearly remember the sales person mentioning the high quality of used vehicles they bring in. Accepted that lie and Micheals has since put my kids in danger since they passed on this lemon. Cancel my 4Runner try pro and thank babu Jesus my kids weren’t in an accident due to Michael’s greed for a sale.

Had a deal printed out but their sales manager Brent Wells who would not honor it as we were not trading in our vehicle. Stay away, very dishonest and unprofessional people to deal with.