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Trinity Cadillac

(854 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 348-3842 (855) 348-3842
Used (866) 227-5619 (866) 227-5619
Service (877) 276-0184 (877) 276-0184

Reviews

(854 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Trinity Cadillac from DealerRater.

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Everyone was wonderful.

Everyone was wonderful. Extremely happy with the level of service everyone provided. John and Victor were very helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Trinity Cadillac was a pleasant experience.

Trinity Cadillac was a pleasant experience. The staff was very friendly. There was no pressure to buy. Dominick did his best to work with us and get the deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trinity Cadillac.

Trinity Cadillac.The best Cadillac dealer thanks. I just got my 2022 Cadillac scalade Esv.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Isaac Jefferson answered my questions with honesty.

Isaac Jefferson answered my questions with honesty. I am so happy with the car I purchased thanks to the reasonable price you negotiated. You can be assured that I will certainly recommend your services to all my friends and family. Thank you for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Jefferson is a wonderful salesman.

Jefferson is a wonderful salesman. His "fight for the customer" approach is a breath of fresh air. If you are in the market for a Caddy, I strongly recommend you visit Trinity in Englewood Cliffs and ask for Jefferson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Trinity Cadillac is the best dealer .

Trinity Cadillac is the best dealer .I’m so happy I’m just bought a new Cadillac scalade ESV 🙏

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Charlie was fantastic!

Charlie was fantastic!! He was knowledgeable in his product and make the process so smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

buying a new car was a pleasure at trinity cadilla

I called the dealership and spoke to the sales manager Lemuel.He was a total gentleman we made a deal in five minutes they delivered the car to my house in staten island the whole process was completed with honesty and transparancy it was a absolute pleasure tommy D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Hi Tom, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Zach was so helpful.

Zach was so helpful. He made the car buying process so easy. He was very respectful and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Charles was extremely considerate, kind, thoughtful,

Charles was extremely considerate, kind, thoughtful, helpful and professional. He made my experience, quick, easy and seamless. One of the best sales rep that I have worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.