Shottenkirk Chrysler Dodge Jeep Ram of Granbury

Awesome care and customer service. Johnny G is the man! He knows how to treat customers and take care of the issues.

Although there were many complications with this deal, Kirk was really nice throughout the entire process.

The finance person told me I had to purchase an extended warranty and put more money down to get a certain lower interest rate. He told me that at the new lower interest rate - even with the extended warranty included - my payments were virtually the same. Made it sound like the warranty would basically be free. Then the contract had the higher interest rate and the warranty (at the payment he quoted). He told me to come back in and he would rewrite the contract at the lower rate to make it right. Then when I told him to cancel the warranty he said I couldn’t and also that if he did I could not get the lower interest rate. This is called rate recession and payment packing and it’s illegal and unethical. The general manager was able to rewrite my contract at the lower rate and without the warranty

Salesman Kyle, was very knowledgeable about the vehicle I was looking at. he explained all the details regarding the pricing and assisted in coming to an agreement on price.

Chris helped me find what I was looking for . Stayed determined & consistent . Great experience at Shottenkirk . Will buy there again !

Kyle Porter is easy to work with and does not pressure the buyer. Would purchase here again.

Chis was so great to work with. Would recommend him and Shottenkirk Granbury to family and friends without hesitation!

Great customer service very professional. They helpd alot on what I was looking for and very good communication

Danny helped me out from the start. He answered all my questions I had. Great service thank you.

They were very helpful to deal with. There are some bugs with the out of state taxes software that they use but they worked with me yo get it sorted out