Reviews
I’m on my 21st caddy and so sorry the CT 6 is only
I’m on my 21st caddy and so sorry the CT 6 is only available in battery powered. I will never own a battery powered car. . If a gas utility vehicle is not available, I will probably have to buy another American made car
I’m on my 21st caddy and so sorry the CT 6 is only
I’m on my 21st caddy and so sorry the CT 6 is only available in battery powered. I will never own a battery powered car. . If a gas utility vehicle is not available, I will probably have to buy another American made car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Technicians and staff have been great to work with.
Technicians and staff have been great to work with. Quality work completed in timely manner!
Technicians and staff have been great to work with.
Technicians and staff have been great to work with. Quality work completed in timely manner!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome salesman Derry Jones handled my out of state (TN)
Awesome salesman Derry Jones handled my out of state (TN) interest in a loaded 2026 Lyric Signature Sport that had EVERYTHING and more. Derryl communicated promptly each step of the way, providing me videos of the vehicle and coordinating a few add-ons, ultimately delivering a fantastic vehicle for a great price! Service was outstanding! Derryl arranged for my airport pickup by super friendly driver Hector, who drove their Courtesy Car (Lyric), providing red carpet treatment! David Dixon, Dealership Finance Guru, did a phenomenal job with all the extra paperwork needed for the out of state registration. Shannon (Accounting) was great help sending me an additional temp. license plate and my TN registration, expedited via Fedex! Excellent team and management at Cadillac Lakeland! Well worth my trip from TN, I'd do it again for my next car!
Awesome salesman Derry Jones handled my out of state (TN)
Awesome salesman Derry Jones handled my out of state (TN) interest in a loaded 2026 Lyric Signature Sport that had EVERYTHING and more. Derryl communicated promptly each step of the way, providing me videos of the vehicle and coordinating a few add-ons, ultimately delivering a fantastic vehicle for a great price! Service was outstanding! Derryl arranged for my airport pickup by super friendly driver Hector, who drove their Courtesy Car (Lyric), providing red carpet treatment! David Dixon, Dealership Finance Guru, did a phenomenal job with all the extra paperwork needed for the out of state registration. Shannon (Accounting) was great help sending me an additional temp. license plate and my TN registration, expedited via Fedex! Excellent team and management at Cadillac Lakeland! Well worth my trip from TN, I'd do it again for my next car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Billie is always wonderful to work with.
Billie is always wonderful to work with. When she realized my visit was going to take longer than expected, I was offered and received a loaner vehicle. I was informed as soon as my vehicle was ready.
Billie is always wonderful to work with.
Billie is always wonderful to work with. When she realized my visit was going to take longer than expected, I was offered and received a loaner vehicle. I was informed as soon as my vehicle was ready.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
fast service take-in, friendly staff, explained
fast service take-in, friendly staff, explained serviceable items clearly, offered loaner car, and nice job!
fast service take-in, friendly staff, explained
fast service take-in, friendly staff, explained serviceable items clearly, offered loaner car, and nice job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Greeted quickly, concerned about, and attentive to my
Greeted quickly, concerned about, and attentive to my needs, service done in a timely manner,
Greeted quickly, concerned about, and attentive to my
Greeted quickly, concerned about, and attentive to my needs, service done in a timely manner,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A $3,000 car care package was added to the invoice
A $3,000 car care package was added to the invoice without my authorization. The offer on my trade-in was low. My wife was not pleased. She felt we were not treated with "repsect and dignity."
A $3,000 car care package was added to the invoice
A $3,000 car care package was added to the invoice without my authorization. The offer on my trade-in was low. My wife was not pleased. She felt we were not treated with "repsect and dignity."
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Clean.
Clean. Convenient Parking, visable, clean, friendly,smiles,helpful, competent,location,tour after sale,call,, Great attitude
Clean.
Clean. Convenient Parking, visable, clean, friendly,smiles,helpful, competent,location,tour after sale,call,, Great attitude
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jon Siegel and his staff are amazing.
Jon Siegel and his staff are amazing. Always going the extra mile and making sure that I am happy. Which is every time I visit.
Jon Siegel and his staff are amazing.
Jon Siegel and his staff are amazing. Always going the extra mile and making sure that I am happy. Which is every time I visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
One of the easiest buying experiences, fair prices and
One of the easiest buying experiences, fair prices and fast service. I highly recommend them.
One of the easiest buying experiences, fair prices and
One of the easiest buying experiences, fair prices and fast service. I highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair