Reviews
Couldn’t be happier.
Couldn’t be happier. Brandon was very professional and friendly. Left with the truck I wanted and felt like I got a great deal. No pressure. Great buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the kind words and the 5 Star Review. It was our pleasure working with you!
Purchased a 2 trucks from this dealer, excellent customer
Purchased a 2 trucks from this dealer, excellent customer service, very friendly staff and owner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the kind words and making the long trip! It was our pleasure working with you.
The people were really nice and took care of my car
The people were really nice and took care of my car really well. I see why my husband likes them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the 5 Star Review. We really appreciate it.
Don't have to wait for weeks for an appointment .
Don't have to wait for weeks for an appointment . Usually can get service within the week that you call. This is a plus
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the recommendation. It's our pleasure.
Didn't have any problems in scheduling an appointment.
Didn't have any problems in scheduling an appointment. The problem with my vehicle was found and corrected right away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the 5 Star Review. We really appreciate you using Harvard Ford for your Service Needs.
Explained well on what they would be doing and what the
Explained well on what they would be doing and what the cost would be roughly around
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and very helpful the staff is friendly and
Great service and very helpful the staff is friendly and considerate I don’t know what else to say about the staff. But thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for the kind words. It's our pleasure working with you and your family!
Very happy with the service and the people at Harvard
Very happy with the service and the people at Harvard Ford. Kimberly Harwood is an outstanding person to work with. The Harvard Ford service center is First Class! Thank You!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the kind words! We really appreciate it. It's our pleasure to work with you.
I was at my boyfriends parents for Christmas in Illinois
I was at my boyfriends parents for Christmas in Illinois and we needed to get back to Indiana for Christmas with my family on Saturday. The water pump on my Explorer was leaking when we arrived in Illinois. His dad sent an email Christmas night to Kim in Service and she called the next morning early to say that Harvard Ford could get it in right away. It is a big job but they had it ready to go Friday at 10:00am. We were able to get back to Indiana without borrowing a car and then out to his place in Iowa the next Monday without having to meet and trade back a car. It is a little nerve racking to jump in a repaired car to drive 5 hours and then 10 hours but we had zero issues. It speaks well to the skill of the Mechanic. It really worked out well and they were professional and very fair with the bill for the job. It was much appreciated. Andrea
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We're glad you were able to celebrate the Holidays!
They have always taken care of me service has always
They have always taken care of me service has always treated me right and sales person‘s always taking me care of me helping me with all the paperwork and all of the stuff before my new cars arrived
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the kind words and the 5 Star Review. It's our pleasure working with you!

