Reviews
Write a reviewBEWARE!
BEWARE!!! Unethical business practices, lie about the vehicle's history, condition, how they bought it. A VIN check showed actual vehicle condition from the auction were they bought it after originally telling me they bought from the original owner. The vehicle was abused and sold at auction for under $5K and 4X4RIDES listed it for $23500 stating it was a one owner well maintained vehicle. While maybe a one owner it was far from maintained. The website of the auction house has pictures of the rear quarter panel rotted out and the very poor overall condition of the 2001 Chevy Tahoe. It was auctioned by Copart, Inc. in MD that provides services for selling used, salvage, and repairable vehicles through online auctions. 4X4RIDES, Chris told me the SUV was never in an accident but the Carfax Report says it was. Chris lied to me about that and said it was minor scratch. Very dishonest person and very unethical business practices painting a picture that the car was well maintained.
BEWARE!
BEWARE!!! Unethical business practices, lie about the vehicle's history, condition, how they bought it. A VIN check showed actual vehicle condition from the auction were they bought it after originally telling me they bought from the original owner. The vehicle was abused and sold at auction for under $5K and 4X4RIDES listed it for $23500 stating it was a one owner well maintained vehicle. While maybe a one owner it was far from maintained. The website of the auction house has pictures of the rear quarter panel rotted out and the very poor overall condition of the 2001 Chevy Tahoe. It was auctioned by Copart, Inc. in MD that provides services for selling used, salvage, and repairable vehicles through online auctions. 4X4RIDES, Chris told me the SUV was never in an accident but the Carfax Report says it was. Chris lied to me about that and said it was minor scratch. Very dishonest person and very unethical business practices painting a picture that the car was well maintained.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I asked a question about a particular vehicle for sale.
I asked a question about a particular vehicle for sale. There was no response to my query about the vehicle that was advertised online
I asked a question about a particular vehicle for sale.
I asked a question about a particular vehicle for sale. There was no response to my query about the vehicle that was advertised online
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
No communication with this group and no response to
No communication with this group and no response to anything I asked. Very unprofessional. I would not buy from them
No communication with this group and no response to
No communication with this group and no response to anything I asked. Very unprofessional. I would not buy from them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I left this business a good review earlier this year
I left this business a good review earlier this year after buying a 4Runner from them, however a recent experience with them was very frustrating. After multiple phone calls and emails I finally was able to make an appointment to get an estimate on mechanical services, but when I showed up that day (which I took off work for) they said I wasn’t on the books… uhhh what? Eventually they said they’d try to squeeze me in later that day… ok… When I returned to get the estimate they hadn’t written it up yet and said they’d email it to me. It’s been over 2 weeks and I enquired about it but still no response. Wow. They clearly don’t want my business. The ladies in the office are friendly and knowledgeable, however the business practices are definitely shady. They’ve repeatedly made me feel like an inconvenience to them. Will be getting services and mods done elsewhere. I could actually say a lot more about how unhappy I am with 4x4 Rides and their poor quality work but I’ll leave it at that. But I will add that when chatting with another customer in the lot who had just bought something from them online and was there to pick it up said it was nothing like how it was photographed and described. He seemed pretty bummed. It’s a shame this isn’t a good reliable business.
I left this business a good review earlier this year
I left this business a good review earlier this year after buying a 4Runner from them, however a recent experience with them was very frustrating. After multiple phone calls and emails I finally was able to make an appointment to get an estimate on mechanical services, but when I showed up that day (which I took off work for) they said I wasn’t on the books… uhhh what? Eventually they said they’d try to squeeze me in later that day… ok… When I returned to get the estimate they hadn’t written it up yet and said they’d email it to me. It’s been over 2 weeks and I enquired about it but still no response. Wow. They clearly don’t want my business. The ladies in the office are friendly and knowledgeable, however the business practices are definitely shady. They’ve repeatedly made me feel like an inconvenience to them. Will be getting services and mods done elsewhere. I could actually say a lot more about how unhappy I am with 4x4 Rides and their poor quality work but I’ll leave it at that. But I will add that when chatting with another customer in the lot who had just bought something from them online and was there to pick it up said it was nothing like how it was photographed and described. He seemed pretty bummed. It’s a shame this isn’t a good reliable business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience buying from 4x4 Rides
I recently bought a Toyota 4Runner from 4x4 Rides and traded in my old car to them. Overall it was a smooth easy transaction. They held the truck for me while it was getting the state inspection, and worked with me on the price of the parts and labor needed to pass the inspection. They were honest, pleasant to work with, were knowledgeable and able to answer my questions, and were quick to respond on the phone and in email. They even recommended a financing company, Lightstream, which I easily signed up with to purchase the truck. Overall buying through 4x4 Rides was a good experience and I would have work done or buy from them again in the future. Thanks to Chris, Sara and Veronica who all worked with me. I love my 4Runner!
Great experience buying from 4x4 Rides
I recently bought a Toyota 4Runner from 4x4 Rides and traded in my old car to them. Overall it was a smooth easy transaction. They held the truck for me while it was getting the state inspection, and worked with me on the price of the parts and labor needed to pass the inspection. They were honest, pleasant to work with, were knowledgeable and able to answer my questions, and were quick to respond on the phone and in email. They even recommended a financing company, Lightstream, which I easily signed up with to purchase the truck. Overall buying through 4x4 Rides was a good experience and I would have work done or buy from them again in the future. Thanks to Chris, Sara and Veronica who all worked with me. I love my 4Runner!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to do business
Everyone is friendly and very knowledgeable about 4WD vehicles, especially Toyota SUVs like Land Cruisers and 4Runners. That seems to be their niche. They mostly had Toyotas but also had a Honda Ridgeline, a Hummer, Jeep Wranglers, and a few Lexus when I was there. There was a mix of newer vehicles and classics. Would definitely recommend buying your next 4WD from them! Super easy to work with. No pressure sales.
Great place to do business
Everyone is friendly and very knowledgeable about 4WD vehicles, especially Toyota SUVs like Land Cruisers and 4Runners. That seems to be their niche. They mostly had Toyotas but also had a Honda Ridgeline, a Hummer, Jeep Wranglers, and a few Lexus when I was there. There was a mix of newer vehicles and classics. Would definitely recommend buying your next 4WD from them! Super easy to work with. No pressure sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a vehicle from chris at 4x4 Rides
Had a great experience purchasing my vehicle from Chris. Will definitely be doing business again in the near future! Thank you again for the amazing customer service.
Bought a vehicle from chris at 4x4 Rides
Had a great experience purchasing my vehicle from Chris. Will definitely be doing business again in the near future! Thank you again for the amazing customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership
Great overhaul experience. Very knowledgeable people with great people skills. Clean dealership, very helpful and courteous all in all experience. Would buy from them again.
Great dealership
Great overhaul experience. Very knowledgeable people with great people skills. Clean dealership, very helpful and courteous all in all experience. Would buy from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Very sophisticated staff and very helpful people. Will surely recommend this showroom to my friends and family. Everyone should come and check the deals here.
Great experience
Very sophisticated staff and very helpful people. Will surely recommend this showroom to my friends and family. Everyone should come and check the deals here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2003 Jeep Wrangler
I called in advance to make sure the car that I was interested in was still there, they quickly made an appointment for me. Once I got there the staff at this place were super friendly. They made my shopping experience quick and stress free.
2003 Jeep Wrangler
I called in advance to make sure the car that I was interested in was still there, they quickly made an appointment for me. Once I got there the staff at this place were super friendly. They made my shopping experience quick and stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
