LAKELAND GENESIS

I hat great difficulty connecting home link to my garage openers on my new gv70. Anthony (service manager) at Lakeland Florida Genesis made a special trip to my home and hooked us up. This example of service and organizational culture is a rare commodity. Having managed 100’s during my career I understand how difficult it is to achieve this level of commitment. Cheers!

Tate was awesome in helping us purchase from out of town. You need a trustworthy sales person when you are driving from about 4 hours away. From our conversations on the phone while negotiating the deal to actually getting the car ,Tate was with us every step of the way.

I was reviewing dealerships service histories to help a friend, and came upon Lakeland Hyundai and Genesis. I had previously responded to numerous Genesis surveys but never responded to cars.com or other auto website reviewers which caused me to decide to do one for Lakeland Hyundai/Genesis. I have purchased three "Genesis" from now Lakeland Genesis. The first in 2009 was a Genesis under the Hyundai brand. That was eventually traded for a 2015 Hyundai Genesis, which was eventually traded for a 2023 Genesis G80 from their new dealership location. Each newer vehicle was improved from the previous vehicle with newer technology and safety equipment. All were trouble free, very comfortable, well performing, economical vehicles. All the maintenance for all 3 vehicles over 14 years were performed by Lakeland Hyundai/Genesis. The service staff were always pleasant, and the service was performed as expected generally on a timely basis. Although there were a couple of recalls during that period, I had no mechanical problems with any of the 3 vehicles. I did however purchase the extended service plan with each vehicle for the regular maintenance. I did have a question with the recently purchased vehicle service interval of 8000 miles, but they assure me that with the newest synthetic lubricants that has become the standard oil change interval.

I got my new GV80 this week at Lakeland Genesis. Has a great experience with everyone, especially my salesman, Kida. I highly recommend both Lakeland Genesis & Kida!!

Mr. Hawkins is, without a doubt, the best salesperson I’ve ever had the pleasure of working with. He takes the time to truly understand what you’re looking for and gets straight to the point, ensuring an efficient and stress-free experience. His patience and professionalism shine through as he helps you explore options and figure out what works best for your needs. Highly recommended

I worked with Mr. Kida Hawkins of 'Lakeland Genesis' for the purchase of my Brand New -SUV-GV80. He Deserves to be Sales Person of the Year!!! He was very Knowledgeable of the Genesis Brand! My experience with him was 'EXCEPTIONAL'. He was kind and respectful. I had a good experience with him as I entered the building. Mr. Brad Gupton/Finance Manager was also instrumental thus ensuring all the i's were dotted and t's were crossed as I signed the purchase contract. I recommend them both - Mr. Kida Hawkins & Mr. Brad Gupton for their assistance with securing financing for the purchase of my - Brand New SUV GV80.

Jose is the way to go, honest, professional, Senior Genesis Certified Sales. Completely upfront and helpful.

Sales process was very informative and never pushy. Steve was very helpful and knowledgeable about the GV80. - and the new coupe which we purchased!!

Steve was great and worked hard to get me the best deal he could. He has been thorough and continues to follow up.

Having purchased nearly 20 new vehicles over the years, my wife and I can confidently say that our experience with Lakeland Genesis was exceptional. From the moment we stepped into the dealership, we were met with outstanding care and consideration. Steve Evans proved to be an exemplary representative of both Lakeland Genesis and the Genesis brand. His assistance and patience throughout the process were greatly appreciated, and he made what is often a stressful experience remarkably smooth and enjoyable. Thank you, Steve, and the entire team at Lakeland Genesis, for making this purchase such a positive experience.