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Honda of Cleveland Heights

(3,243 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 8 awards
2016 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (216) 284-2011 (216) 284-2011
Used (216) 236-9333 (216) 236-9333
Service (216) 270-7317 (216) 270-7317

Reviews

(3,243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Cleveland Heights from DealerRater.

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Awesome

Chris made the car buying process so easy. He was very knowledgeable and attentive to what I was looking for. When shopping at Honda ask for Chris !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Used Car Purchase

Jeff Berlin and Mike Stoughton were amazing. I couldn't be happier. We will be back in April for a new Honda and work with both of them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience

Bob quickly understood what information I was interested in, and responded without pressure, respectfully, and with a "just right" degree of thoroughness. Very happy with my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My Experience

I Didnt know if I could get a good car or just general question but Chris help me with both and I'm excited and hopefully my friends and family come here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Clarity on my car features

My wife and I recently worked with Paul. He helped us realize the capabilities of all safety features and also pointed out how to sync devices, etc. We would have been lost without him! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Incredible Service!

Chris was so helpful and knowledgeable about all aspects of what I was looking for, and what I can afford and especially recommending vehicles based on my lifestyle and not just trying to sell me. Chris is an amazing salesman, and will be going through him with the rest of my vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

PitStop Service

Was offered a "Pitstop" Service as a new buyer from Honda Motocars. Paul was great - really helpful - particularly w/ deleting old phone #s and linking new ones. Plus he helped me navigate the rest of my appointment - which was for "regular" service. My service advisor - Ashley - was also great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A pretty good experience. Largely pain free.

Chris was patient with our used car purchase. We had a few questions and concerns and he addressed them all. Was fair on pricing and we didn’t have to haggle much. Finance person was very friendly and helpful, as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great price and service!

Motorcars provided a great experience on both the service and vehicle quality aspects. They didn’t use high pressure sales tactics like many of their competitors. From the beginning they were willing to listen to what I was looking for, and work with me to find a good fit. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Why doesn't every dealer have pitstop?

pitstop is amazing! I didn't even expect the call but I'm so glad I called back. I learned about all my safety features and Paul even changed the time on my clock! I also got a free carwash. Totally worth the ZERO dollars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.