Reviews
Great Customer Service!
I recently purchased an X2 from Classic BMW in Plano. Jessica Watts was incredibly helpful throughout the buying process. She Is very knowledgeable and offered great insight to help me find the right car. I highly recommend working with Jessica!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cheryl, thank you for the recommendation! Jessica was happy to assist you during your sales experience with us. Congratulations on the X2! We hope you enjoy it.
Great Buying Experience
Loved the interaction with everyone from the greeting at the door to finalizing the sale. I highly recommend Othman if you are in the market for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! If there is anything we can do for you in the future, please feel free to reach out to us.
Mark Fressard
Excellent service and one of the nicest guys at Classic. I have bought all my cars from Mark and he is always looking out for me. Great Guy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us, Joe! We appreciate your continued business! Thank you so much!
Two great experiences
I recently bought a 2019 X5 from Jessica and decided we wanted the bigger X7 once it was released. Jessica Watts was so amazing to work with both times. Very knowledgeable and not pushy. She is everything I look for in a salesperson and will continue to buy from her in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing. Congratulations on your new 2019 X5! We appreciate your business and hope to see you again!
Superb service and easy !
Kelly Bryan is absolutely superb! He is as honest as the day is long and takes great care of his customers! It is wonderful to have such a trustworthy relationship with your car dealership and a salesperson who anticipates your needs and gets to know you persinally.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to review us! We will be sure to thank Kelly for ensuring you a wonderful visit. We appreciate your business and hope to see you again!
Purchased an X3 2019
Had a wonderful experience at classic BMW Saturday. Pedro has sold me three cars and I have been happy with them all. Also the geniuses help learning new cars. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leann, thanks for sharing your great 5-star review of our dealership. We're thrilled to have you as a long time, loyal customer and we were glad to see you come back!
Outstanding Dealership
I have been driving BMWs for 20yrs and Classic BMW is my favorite place so far. I have been working with Robin McCormick for the last 10yrs or so and I feel that he gets me a good deal without the pain of me having to hassle like in other places. I'm careful adding extra features and Robin has never tried to sell me anything I didn't want. In fact, he helped a great deal deciding which features make sense within the budget I had in mind. I also recommend their maintenance department. They are always punctual and I can always find a convenient data/time that suits my schedule and if I decide to wait, they have a premium lounge with all the goodies. In short, I recommend this dealership whether you are buying or leasing... and make sure you contact Robin. You won't regret it. And... have fun driving your next BMW :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the excellent review and recommendation of our dealership. Thank you so much for sharing!
M4 GT
Brett is extremely knowledgeable, not all pushy salesman who steers you to the right vehicle and helps you get a fair deal. The great thing about him is that he doesn’t take the sale as the endpoint but jumps in if you experience any issues later. Great service, would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to recognize Brett! It's great to know that we have earned your recommendation. He was happy to help you with your vehicle needs. Thank you for the five-star review!
Great Experience
I worked with Pedro Gutierrez in my purchase of a used 2015 i3 Rex model. Pedro made the process go very smoothly and stress free. This is my first BMW but Classic BMW is a cut above any other dealers that I have dealt with. My brother has purchase several BMWs from Classic BMW. I will look to Classic BMW first next time I am looking for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on the 2015 i3 Rex! It's great to know that Pedro was a valuable asset to your experience with us. We appreciate your business, and we look forward to serving you again in the future.
Great customer service from Robin McCormick & Max
This is our 6th BMW from classic. In all 9 years we have been with Robin. Great customer service that’s why we stay loyal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the five-star review and congratulations on your 6th BMW! We appreciate your continuing loyalty and business, and hope to see you again soon!
