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Reviews
Took truck as scheduled.
Took truck as scheduled. Friendly service person. Clean waiting room. Thanks for the snack. Computer went down.
Took truck as scheduled.
Took truck as scheduled. Friendly service person. Clean waiting room. Thanks for the snack. Computer went down.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rob and Matthews are always reliable, professional and
Rob and Matthews are always reliable, professional and friendly. Work is done in a timely manner and full explanations are always given.
Rob and Matthews are always reliable, professional and
Rob and Matthews are always reliable, professional and friendly. Work is done in a timely manner and full explanations are always given.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!
Service needed was completed in a timely manner.
Service needed was completed in a timely manner. Rob was a pleasure to deal with and answered all my questions. Bill in sales also took the time to make sure I was completely satisfied.
Service needed was completed in a timely manner.
Service needed was completed in a timely manner. Rob was a pleasure to deal with and answered all my questions. Bill in sales also took the time to make sure I was completely satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
Friendly and professional service.
Friendly and professional service. work was done in a timely manner and I was kept informed of the progress while I waited,
Friendly and professional service.
Friendly and professional service. work was done in a timely manner and I was kept informed of the progress while I waited,
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!
Had a problem with the cleanliness of my car they went
Had a problem with the cleanliness of my car they went over and above fixing it
Had a problem with the cleanliness of my car they went
Had a problem with the cleanliness of my car they went over and above fixing it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time!
The job was done quickly and the estimate of costs was
The job was done quickly and the estimate of costs was exactly right. Always a pleasure to work with Matthews
The job was done quickly and the estimate of costs was
The job was done quickly and the estimate of costs was exactly right. Always a pleasure to work with Matthews
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
great service as usual with no problems in getting
great service as usual with no problems in getting everything fixed and in good condition. Thank you
great service as usual with no problems in getting
great service as usual with no problems in getting everything fixed and in good condition. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!
We always get reliable service at Matthews GMC.
We always get reliable service at Matthews GMC. if there’s any issues that weren’t diagnosed on the original estimate, they explain what is needed clearly and with a fair estimate.
We always get reliable service at Matthews GMC.
We always get reliable service at Matthews GMC. if there’s any issues that weren’t diagnosed on the original estimate, they explain what is needed clearly and with a fair estimate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.
The invoice to diagnose the issue without fixing the
The invoice to diagnose the issue without fixing the problem seems to be unexpectedly high.
The invoice to diagnose the issue without fixing the
The invoice to diagnose the issue without fixing the problem seems to be unexpectedly high.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.
The car front on the driver's side was full of dirt no
The car front on the driver's side was full of dirt no paper down
The car front on the driver's side was full of dirt no
The car front on the driver's side was full of dirt no paper down
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi-We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.