Reviews
Always have great service and quality work and parts.
Always have great service and quality work and parts. Employee's are very nice and polite.
Always have great service and quality work and parts.
Always have great service and quality work and parts. Employee's are very nice and polite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I received excellent service and the Service Advisor,
I received excellent service and the Service Advisor, Jonathan was very professional and friendly. I thought he did an exceptiional job explaining what was done! I really like this dealership!
I received excellent service and the Service Advisor,
I received excellent service and the Service Advisor, Jonathan was very professional and friendly. I thought he did an exceptiional job explaining what was done! I really like this dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amie was very helpful and knowledgeable.
Amie was very helpful and knowledgeable. She made my experience the greatest I’ve ever had.
Amie was very helpful and knowledgeable.
Amie was very helpful and knowledgeable. She made my experience the greatest I’ve ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had our first service appointment on our new KIA SOUL,
Had our first service appointment on our new KIA SOUL, and the crew at Coughlin was outstanding. Fast, friendly, and helpful in every way. Jeff at check-in listened carefully, and explained everything. Car looked like new right after, thanks to the complimentary car wash and vacuum job. Excellent surroundings inside while waiting, too - snacks and soft drinks and TV and magazines. Terrific!
Had our first service appointment on our new KIA SOUL,
Had our first service appointment on our new KIA SOUL, and the crew at Coughlin was outstanding. Fast, friendly, and helpful in every way. Jeff at check-in listened carefully, and explained everything. Car looked like new right after, thanks to the complimentary car wash and vacuum job. Excellent surroundings inside while waiting, too - snacks and soft drinks and TV and magazines. Terrific!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department needs to better follow up on parts
Service department needs to better follow up on parts that are supposed to be ordered. Two separate times we’ve had to have parts ordered and find out when we get to our scheduled service appt. They hadn’t been ordered.
Service department needs to better follow up on parts
Service department needs to better follow up on parts that are supposed to be ordered. Two separate times we’ve had to have parts ordered and find out when we get to our scheduled service appt. They hadn’t been ordered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Good staff, easy to deal with.
Good staff, easy to deal with. Enthusiastic, polite, and very helpful. Jennifer was lovely, fun to talk with.
Good staff, easy to deal with.
Good staff, easy to deal with. Enthusiastic, polite, and very helpful. Jennifer was lovely, fun to talk with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service department is great, Nate is very knowledgeable
Service department is great, Nate is very knowledgeable and friendly, as is everyone there! Thanks.
Service department is great, Nate is very knowledgeable
Service department is great, Nate is very knowledgeable and friendly, as is everyone there! Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Aidan did a fantastic job.
Aidan did a fantastic job. He knew I didn't want to spend all day there and he got me in/out very quickly with a car I am thrilled about.
Aidan did a fantastic job.
Aidan did a fantastic job. He knew I didn't want to spend all day there and he got me in/out very quickly with a car I am thrilled about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Crew is always friendly and very helpful and
Crew is always friendly and very helpful and knowledgeable. They always explain what needs done
Crew is always friendly and very helpful and
Crew is always friendly and very helpful and knowledgeable. They always explain what needs done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service!
Great service!!! Love coming to get my car serviced here because of the hospitality while waiting and the care they take with my car.
Great service!
Great service!!! Love coming to get my car serviced here because of the hospitality while waiting and the care they take with my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase