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Reviews
I recently bought a 2016 Mercedes S 63 AMG from this
I recently bought a 2016 Mercedes S 63 AMG from this dealership via the internet. John Bannon described this vehicle in detail, did a video tour of the car with me, and was completely honest during the entire process. The complete deal was via phone and internet. I flew to Orlando and saw the car for the first time. It was everything I had hoped for in an automobile! John is an honest salesman who will earn your respect. Buying and paying for a luxury car without seeing it in person first is a bit frightening, but I thought John was being honest and decided to trust him. I found that trust was not misplaced. As a result, I have a gorgeous car!
I recently bought a 2016 Mercedes S 63 AMG from this
I recently bought a 2016 Mercedes S 63 AMG from this dealership via the internet. John Bannon described this vehicle in detail, did a video tour of the car with me, and was completely honest during the entire process. The complete deal was via phone and internet. I flew to Orlando and saw the car for the first time. It was everything I had hoped for in an automobile! John is an honest salesman who will earn your respect. Buying and paying for a luxury car without seeing it in person first is a bit frightening, but I thought John was being honest and decided to trust him. I found that trust was not misplaced. As a result, I have a gorgeous car!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your thoughtful review, Brad! We're so glad to hear that John’s honesty and detailed approach made your long-distance purchase a smooth and reassuring experience. Enjoy that stunning S 63 AMG—it sounds like it found the right home!
Outstanding, professional and courteous service.
Outstanding, professional and courteous service. Would highly recommend this dealership if you’re looking for a Genesis. We had a problem for 2 months with a previous dealership where we bought our car and they didn’t return calls, texts or emails and they could not resolve our issue. One visit to Genesis Central Florida and they solved our issue. The dealership is conveniently located near the turnpike, the ‘waiting room’ is an elegant lounge with snacks, coffee and soft drinks. But most important was their friendliness and great service and they were the only ones who could actually update our maps and get wireless Apple Car Play installed and working. We’ll return here anytime we need service or for a future new Genesis.
Outstanding, professional and courteous service.
Outstanding, professional and courteous service. Would highly recommend this dealership if you’re looking for a Genesis. We had a problem for 2 months with a previous dealership where we bought our car and they didn’t return calls, texts or emails and they could not resolve our issue. One visit to Genesis Central Florida and they solved our issue. The dealership is conveniently located near the turnpike, the ‘waiting room’ is an elegant lounge with snacks, coffee and soft drinks. But most important was their friendliness and great service and they were the only ones who could actually update our maps and get wireless Apple Car Play installed and working. We’ll return here anytime we need service or for a future new Genesis.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your outstanding review, Diane! We're thrilled our team was able to resolve your issue quickly and provide the great service you deserved. We appreciate your recommendation and look forward to assisting you again in the future!
First of all.
First of all. What a beautiful luxury dealership! We had such amazing service here! Patrick welcomed us, Mike B. made sure we got the right car at the right price, and Ronald made sure we were completely satisfied with the service. (And Mike in financing rocked it too!) Don’t miss a chance to work with this team!
First of all.
First of all. What a beautiful luxury dealership! We had such amazing service here! Patrick welcomed us, Mike B. made sure we got the right car at the right price, and Ronald made sure we were completely satisfied with the service. (And Mike in financing rocked it too!) Don’t miss a chance to work with this team!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your amazing review, Tracy! It sounds like Patrick, Mike B., Ronald, and Mike in financing went above and beyond to ensure you found the right car and were satisfied with every aspect of your visit. We're thrilled to hear our team made such a positive impact on your experience.
Clean, comfortable, and the work was done on time.
Clean, comfortable, and the work was done on time. It was like being in a Lexus dealership except Lexus provides pastries and cookies instead of pretzels. This was in the Hyundai dealership as the Genesis showroom/service next door is a few weeks from opening. Scheduling the appointment on the computer was exceptionally easy. I'm 79 and have, probably, dealt with 50+ dealerships involving the 100 or so cars my family has owned in the 6 states where we have lived. Hyundai/Genesis of Central Florida was the best of all (save for the lack of pastries or cookies)
Clean, comfortable, and the work was done on time.
Clean, comfortable, and the work was done on time. It was like being in a Lexus dealership except Lexus provides pastries and cookies instead of pretzels. This was in the Hyundai dealership as the Genesis showroom/service next door is a few weeks from opening. Scheduling the appointment on the computer was exceptionally easy. I'm 79 and have, probably, dealt with 50+ dealerships involving the 100 or so cars my family has owned in the 6 states where we have lived. Hyundai/Genesis of Central Florida was the best of all (save for the lack of pastries or cookies)
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your thoughtful review, Dale! It's fantastic to hear about your positive experience with the cleanliness, comfort, and timely service. Your insights, especially given your extensive history with dealerships, are greatly valued by our team, and we'll take note of your preference for pastries and cookies!
Great service.
Great service. Juan Carrillo was a great representative of the dealership. Up front pricing. Quick and easy process. I would recommend to anyone.
Great service.
Great service. Juan Carrillo was a great representative of the dealership. Up front pricing. Quick and easy process. I would recommend to anyone.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car