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Toyota of Kent

(1,599 reviews)
Visit Toyota of Kent
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

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New (330) 968-0346 (330) 968-0346
Used (330) 474-3696 (330) 474-3696
Service (330) 474-6372 (330) 474-6372

About our dealership

At Toyota of Kent, we're known for our selection of new and used Toyota models, but we have so many more services. With years of experience helping Stow, Cuyahoga Falls, Hartville and Portage County drivers with everything related to their Toyota model, we're your go-to resource, whether it's service, financing, and more. What you can count on is a team of enthusiasts standing in your corner to help with every part of the ownership process.
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile..

Service center

Phone number (330) 474-6372

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Kent from DealerRater.

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I worked with Noah and Jessica.

I worked with Noah and Jessica. They were wonderful to work with. You both made my car buying experience a pleasure. They are not your average salesperson, No HIGH pressure from them. If you want a hassle-free experience. Give Noah and Jessica a call, you will not be disappointed. Thank you both for all of your help. Ron G.

I worked with Noah and Jessica.

I worked with Noah and Jessica. They were wonderful to work with. You both made my car buying experience a pleasure. They are not your average salesperson, No HIGH pressure from them. If you want a hassle-free experience. Give Noah and Jessica a call, you will not be disappointed. Thank you both for all of your help. Ron G.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Ryan was a great sales man.

Ryan was a great sales man. He went super indepth in the car I was looking to buy and answered ever question I had. Matt was also a big help with financing and made everything go fast and smooth. Over was a great experience.

Ryan was a great sales man.

Ryan was a great sales man. He went super indepth in the car I was looking to buy and answered ever question I had. Matt was also a big help with financing and made everything go fast and smooth. Over was a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Got a very fair price on 4 new tires, balanced, 2 year

Got a very fair price on 4 new tires, balanced, 2 year road service and free rotations included. A rebate sweetened the deal. They scheduled an appt and was promptly served.

Got a very fair price on 4 new tires, balanced, 2 year

Got a very fair price on 4 new tires, balanced, 2 year road service and free rotations included. A rebate sweetened the deal. They scheduled an appt and was promptly served.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Toyota of Kent is a convenient location for us;

Toyota of Kent is a convenient location for us; dealership is up to date and clean. Every person we came in contact with was professional and helpful. Ryan Dodge was the first person we met and he listened to why we were there and what we were looking for. No high pressure, just great information presented and he sold us a beautiful new Rav 4 hybrid.

Toyota of Kent is a convenient location for us;

Toyota of Kent is a convenient location for us; dealership is up to date and clean. Every person we came in contact with was professional and helpful. Ryan Dodge was the first person we met and he listened to why we were there and what we were looking for. No high pressure, just great information presented and he sold us a beautiful new Rav 4 hybrid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Easy to work with.

Easy to work with. Always kept me up on what was happening and always got back to me quickly.

Easy to work with.

Easy to work with. Always kept me up on what was happening and always got back to me quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gsinko, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Kent. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Decent place, not sure why I need to talk to part then

Decent place, not sure why I need to talk to part then service to set everything up, like why does the customer have to relay messages to the same dealership and it?s departments, do they not communicate.

Decent place, not sure why I need to talk to part then

Decent place, not sure why I need to talk to part then service to set everything up, like why does the customer have to relay messages to the same dealership and it?s departments, do they not communicate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Wes Herman, we appreciate you taking the time to leave us this feedback. We will be sure to pass it along. Enjoy the rest of your weekend!

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Awesome experience!

Awesome experience! The credit process was done remotely, we had an approval in under an hour. When we got there, after a quick test drive, we were out the door in less than an hour. No hassle, no long waits, super friendly service, welcoming atmosphere, & great products. 10/10 we recommend, ToK! PURCHASE: White Dodge Charger RT MAX

Awesome experience!

Awesome experience! The credit process was done remotely, we had an approval in under an hour. When we got there, after a quick test drive, we were out the door in less than an hour. No hassle, no long waits, super friendly service, welcoming atmosphere, & great products. 10/10 we recommend, ToK! PURCHASE: White Dodge Charger RT MAX

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rachel Ashford, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We can't wait to see you again, have a great day!

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They make everything easy & efficient The dealership is

They make everything easy & efficient The dealership is clean, pleasant and friendly what else can I say good service, great people and a car wash

They make everything easy & efficient The dealership is

They make everything easy & efficient The dealership is clean, pleasant and friendly what else can I say good service, great people and a car wash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rita Cargill, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! See ya next time!

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Our service advisor Dan is professional and helpful.

Our service advisor Dan is professional and helpful. The service department is clean and well lit. Our experience was pleasant. A big thanks to the team there!

Our service advisor Dan is professional and helpful.

Our service advisor Dan is professional and helpful. The service department is clean and well lit. Our experience was pleasant. A big thanks to the team there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Louis Medgyesi, thank you for your kind words and the fantastic review. We're happy we could meet your expectations! It is wonderful to hear our Dan took great care of you. We can't wait to see you again, have a great day!

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Mike and the whole crew at Toyota of Kent did a great job

Mike and the whole crew at Toyota of Kent did a great job helping me through the car buying process. Mike answered any questions I had, wasn’t pushy and was very knowledgeable about the vehicle. I would buy a car from here again!

Mike and the whole crew at Toyota of Kent did a great job

Mike and the whole crew at Toyota of Kent did a great job helping me through the car buying process. Mike answered any questions I had, wasn’t pushy and was very knowledgeable about the vehicle. I would buy a car from here again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Jodi S., thank you for the wonderful review! We're happy you found Mike and our TOK crew to be so supportive during your experience here at Toyota of Kent. We do hope we can be of assistance in the future. Take care!

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