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Team Gillman Honda North

(1,278 reviews)
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,278 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Gillman Honda North from DealerRater.

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Pablo was an amazing sales person.

Pablo was an amazing sales person. He was so patient and kind, but mostly so knowledgeable about all the phases of buying our new CRV. You could tell that he is very dedicated to his job. Dane was also very helpful and patient throughout the explanations of the different plans for our new car. He was very personable throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely wonderful.

Absolutely wonderful. I just purchased my third car from Richard Sapp in the last 5 years and every experience has gotten better and better every time. Richard is the reason I keep coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Thank you guys for another great deal!!

Team did a great job meeting and exceeding my

Team did a great job meeting and exceeding my expectations. Very professional, thorough and impressive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our experience at Gillman Honda was efficient, pleasant,

Our experience at Gillman Honda was efficient, pleasant, and well executed. Our sales representative, Babar Rizvi, did an excellent job. We were very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lots of bad.

Lots of bad..but I did like the sales guy. Bad: I purchased a car and asked a financing agent when the bumper to bumper warranty would end. He told me the warranty wound end in October of 2022 (3 years after the initial Purchase of the vehicle). Car was having a few issues. So, I took it to a dealership to fix. Figured I should fix before the warranty ends, right?! I get texted that the warranty ended August 31st...2 days before I took the car in to the dealership! I spoke to Alejandro at Gilman. He was pleasant enough and sent me the Carfax stating the car was originally purchased October 9, 2019. Said to show as proof of purchase date. He agreed that is when warranty usually begins. Apparently, on car maker’s site it had August 31, not October 9, as beginning of warranty date. The finance that told me October no longer works at Gilman. I spoke to another finances (NOT Alejandro ) at Gilman that said the struts are out and it should be covered by powertrain warranty. He said to call dealership car us at and let them know. Then, later said he did not say that as obviously the struts would not be covered! Then, in his way rude way, he essentially said oh well if Gilman gave me the wrong information. Gilman would d be out of business if the helped every customer that was giver wring information!!!! Wow. I spent $30k in this car, it has less than 20k miles on it, I was told it was under bumper to bumper warranty until October 2022. I have purchased 2 cars from Gilman! I have told others to go there as I was happy until this experience. This will be my last car from Gilman.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly & extremely helpful with getting our numbers

Friendly & extremely helpful with getting our numbers were we want them!! Also very outgoing salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had very pleasant experience of buying vehicle from

I had very pleasant experience of buying vehicle from Bilal Saeed . I told him the exact requirement , and he sold me vehicles that was best for me . I truly recommend bilal for the great work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was awesome experience great help on finding my

It was awesome experience great help on finding my vehicle thank you Ali and his crew for helping me finding my ridgeline

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The process went very well until I came into the

The process went very well until I came into the dealership to sign and pick up the car. I was told it would take 1 1/2 hrs. I arrived at my appointment at 9:30 and left for home in the new car at 1:00. There seemed to be too many people to work thru this process. Benito was the most helpful to me. He is a super employee. I am enjoying the new HRV honda

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman was helpful and courtesy.

The salesman was helpful and courtesy. He made the process of buying a car easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.