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Ron Carter Ford

(432 reviews)

Reviews

(432 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Carter Ford from DealerRater.

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I was dreading the hassle of bring my car in after my

I was dreading the hassle of bring my car in after my experience at a different Ford dealership but bringing my car to Ron Carter Alvin was great. Doug made the drop off/pick up process simple and could already tell what was wrong before the technicians could look at it and assured me it would be a quick fix. Got my car back the very next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Person answering phone terrible customer service.

Person answering phone terrible customer service. Once I came in person and connected with Douglas everything was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Doug is always easy to work with.

Doug is always easy to work with. All around great advisor Parts department is great also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Doug is always easy to work with.

Doug is always easy to work with. All around great advisor Parts department is great also

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Communication was very good I was informed on the status

Communication was very good I was informed on the status of the repairs. Daphne communicated often

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had an appointment and took 2.

I had an appointment and took 2.5 hours for an oil change. That is an insane amount of time to wait for an oil change.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Stress Free Was easy to talk to and was able to meet my

Stress Free Was easy to talk to and was able to meet my needs. Fun

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience.

I had a great experience. Everyone was super helpful and Irving was a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Doug was great to work with!

Doug was great to work with! Communicated time line price and delivered on his word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience with Ron Carter Alvin was wonderful.

My experience with Ron Carter Alvin was wonderful. Brissa, Allysha, and Daniel were great to work with. I’ll definitely come back to Ron Carter in Alvin to buy another car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.