Reviews
Do your research before you go there!
Do your research before you go there! We were disappointed how the numbers were manipulated.
Do your research before you go there!
Do your research before you go there! We were disappointed how the numbers were manipulated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (980) 550-1135 so we can assist you further.
Salesman, Brad, did very well, however, the General
Salesman, Brad, did very well, however, the General Manager would not honor the Supplier Discount that we were entitled to. General Motor’s guideline states the MSRP should be used when giving the supplier discount, but the GM refused and said the discount was already accounted for in the deal. Except, when the deal was made, we had not even talked about the supplier discount, so that was not true. The GMC discount guidelines are set for dealers who participate in the discount program, and this dealership does participate!’ We would NOT recommend this dealership based on our experience of their manipulation of facts and numbers.
Salesman, Brad, did very well, however, the General
Salesman, Brad, did very well, however, the General Manager would not honor the Supplier Discount that we were entitled to. General Motor’s guideline states the MSRP should be used when giving the supplier discount, but the GM refused and said the discount was already accounted for in the deal. Except, when the deal was made, we had not even talked about the supplier discount, so that was not true. The GMC discount guidelines are set for dealers who participate in the discount program, and this dealership does participate!’ We would NOT recommend this dealership based on our experience of their manipulation of facts and numbers.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we regret to hear that you had this experience with us. If you would like to discuss your experience in more detail, please give us a call at (980) 550-1135 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.
Very professional!
Very professional! Sales team are very friendly. Unfortunately, the vehicle sold the day before I was scheduled a visit to look at it.
Very professional!
Very professional! Sales team are very friendly. Unfortunately, the vehicle sold the day before I was scheduled a visit to look at it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, we're happy you found our staff to be so supportive during your experience here at Gastonia Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Pulled into Gastonia Chevrolet, knowing what we wanted
Pulled into Gastonia Chevrolet, knowing what we wanted and Jhery came walking up to us and we bought a 2025 Buick Enclave! Great service throughout our visit!!!
Pulled into Gastonia Chevrolet, knowing what we wanted
Pulled into Gastonia Chevrolet, knowing what we wanted and Jhery came walking up to us and we bought a 2025 Buick Enclave! Great service throughout our visit!!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I highly recommend this dealership to anyone considering
I highly recommend this dealership to anyone considering buying a vehicle. I live in Colorado and found one of their vehicles online. When I called, William picked up the phone and gave me honest answers to every concern I had. Soon after, I was contacted by the Sales Manager, Jason, who made me feel even more confident about the process. They picked me up from the airport, and everything — absolutely everything — was exactly as promised. From start to finish, this was hands down the best car-buying experience I’ve ever had. These guys are true professionals. If they give you their word, you can trust they’ll stand by it. Going forward, this will be the first dealership I check when shopping for any future vehicles — especially high-end ones — because I know I’m dealing with a team that values honesty and integrity above all. Thank you again for an outstanding experience!
I highly recommend this dealership to anyone considering
I highly recommend this dealership to anyone considering buying a vehicle. I live in Colorado and found one of their vehicles online. When I called, William picked up the phone and gave me honest answers to every concern I had. Soon after, I was contacted by the Sales Manager, Jason, who made me feel even more confident about the process. They picked me up from the airport, and everything — absolutely everything — was exactly as promised. From start to finish, this was hands down the best car-buying experience I’ve ever had. These guys are true professionals. If they give you their word, you can trust they’ll stand by it. Going forward, this will be the first dealership I check when shopping for any future vehicles — especially high-end ones — because I know I’m dealing with a team that values honesty and integrity above all. Thank you again for an outstanding experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Emre, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Gastonia Chevrolet Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Seth, Barry, and Philip at Gastonia Chevrolet outstanding
Seth, Barry, and Philip at Gastonia Chevrolet outstanding job. Thank you for everything getting in this truck.
Seth, Barry, and Philip at Gastonia Chevrolet outstanding
Seth, Barry, and Philip at Gastonia Chevrolet outstanding job. Thank you for everything getting in this truck.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback about Gastonia Chevrolet Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
I had a fantastic experience from start to finish.
I had a fantastic experience from start to finish. Philip McSwain went above and beyond—any concerns I had were addressed immediately and with care. Even weeks after the purchase, he continues to check in to make sure everything is going well and that I'm happy with my car. It's rare to find someone so genuine and attentive in the car dealership world. Highly recommend working with him!
I had a fantastic experience from start to finish.
I had a fantastic experience from start to finish. Philip McSwain went above and beyond—any concerns I had were addressed immediately and with care. Even weeks after the purchase, he continues to check in to make sure everything is going well and that I'm happy with my car. It's rare to find someone so genuine and attentive in the car dealership world. Highly recommend working with him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your feedback about Gastonia Chevrolet Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!
BEWARE…If you are looking for someone honest and who will
BEWARE…If you are looking for someone honest and who will honor agreements made with you prior to your arrival …don’t waste your time with this dealership. Drove over 200 miles and they didn’t stand by their agreement. Management are a bunch of back boneless LIARS!! We are both mature and educated people and do not appreciate being treated in this manner. We are both well known and have a good reputation and normally do not post reviews like this…but the way we were treated was very wrong!!
BEWARE…If you are looking for someone honest and who will
BEWARE…If you are looking for someone honest and who will honor agreements made with you prior to your arrival …don’t waste your time with this dealership. Drove over 200 miles and they didn’t stand by their agreement. Management are a bunch of back boneless LIARS!! We are both mature and educated people and do not appreciate being treated in this manner. We are both well known and have a good reputation and normally do not post reviews like this…but the way we were treated was very wrong!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Gastonia Chevrolet Buick GMC. We would like to make this up to you, if we still can. Please reach out us at (980) 550-1135 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.
Bought my new Trax last month loving it so far.
Bought my new Trax last month loving it so far. Jose did great working out my monthly budget and Angie has always responded about any questions that came up during the buying process. 10/10 would highly recommend to anyone.
Bought my new Trax last month loving it so far.
Bought my new Trax last month loving it so far. Jose did great working out my monthly budget and Angie has always responded about any questions that came up during the buying process. 10/10 would highly recommend to anyone.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Gastonia Chevrolet Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
Gastonia Chevrolet Cadillac Buick GMC is always a
Gastonia Chevrolet Cadillac Buick GMC is always a pleasant experience for our family. Chris Anderson found our perfect car! What a wonderful and knowledgeable salesman. I highly recommend Gastonia Chevrolet for anyone looking for a great deal. Make sure you ask for Chris!
Gastonia Chevrolet Cadillac Buick GMC is always a
Gastonia Chevrolet Cadillac Buick GMC is always a pleasant experience for our family. Chris Anderson found our perfect car! What a wonderful and knowledgeable salesman. I highly recommend Gastonia Chevrolet for anyone looking for a great deal. Make sure you ask for Chris!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at Gastonia Chevrolet Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
