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Tom Sparks Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (506 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (506 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding customer service and vehicle selection

Brad and Ruben are great people to work with, I have been extremely satisfied with their customer service and I feel like they treat me like family. My husband and I have bought 3 cars with Tom Sparks, I recommended them to my mother and mother in law and also a close family friend who all purchased cars with them and were also extremely satisfied with their purchase and family friendly service. I would highly recommend them to anyone looking for a reliable, dependable and reasonably priced vehicle. Every time we have gone to Tom Sparks to purchase a vehicle, we never feel pressure to purchase anything compared to other dealers. This is the place to go!!! Thank You Tom Sparks!!! You guys Rock!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealer

Great purchase from Brad Mayo! They financed me with ease, and at a much better rate than I had been quoted elsewhere. The car was a great deal, and they worked with me for my trade in. Recommend if you want someone honest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Team, Great Service

Brad Mayo and Rueben are a great Team! Love the fact they have a partnership with ICCU! Great service and they go above and beyond to make sure you leave with a smile! Thanks guys! See ya for the next vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We drove 2 hours for our Dream Vehicle!

We found Tom Sparks Auto via an online car search website. I had been very interested in a Buick Enclave and had tried to find an affordable one in my area, but wasn't having any luck. Being from a small rural town, I ended up expanding my search radius and found Tom Sparks, who had a fully loaded Enclave for significantly less money than the Enclaves in my area that didn't have nearly as many features. I sent my interest to Brad, who is their internet sales guy and he kept in contact with me. I live 2 hours away so told him I would not be able to get to the store until evening after I got off of work within my school building. He recommended I fill out a pre-approval form online in case we ended up purchasing so our buying process would be quicker on-site. Before I left work, I called to double verify that the vehicle was still available and he told me that "yep! we have it on hold waiting for you!" When we arrived, we met with Dan, because Brad was gone for a personal matter and he treated us very well and even let us check out the vehicle and test drive alone so we could discuss everything in private! When we returned, we were in love with it and the buying process with him and Ruben was quick, easy and wonderful. Highly recommend this place! The Tom Sparks experience was worth the longer drive and I am in LOVE with my new vehicle! Thanks Tom Sparks! We hope to be back for our future buying needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best dealer in town!

Absolutely the best and most honest car dealership in town! They treat you with respect and don’t push you into buying with out you wanting to. I’ve bought two vehicles from here and will continue to do so. Highly recommended! You won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tom Sparks Auto is the BEST!!!!

Tom Sparks Auto is a great place to get your new vehicle. I have been looking for 6 months for just the right vehicle. Dan was very patient with me over the months of looking and deciding. Dan was very honest and knowledgeable. Ruben was great helping me with the financing part! I also must say that Bob in auto repair has helped me so many times on issues with my cars. The entire place is just the most reputable auto facility. I would not go anywhere else for my car needs!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best place to purchase a car!!!!!

Absolutely love this place. Would buy a car here everyday if I could. Love Brad our salesman. We showed up at 7:30 on a Tuesday night and he was so patient with us. Let us drive and discuss. ZERO pressure to buy. So happy with my car and the service. All the people there are fabulous. Especially Brad!!! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good people, willing to help however they can.

I just loved the time and attention Dan and Reuben spent helping me get my car. They were like old friends. The follow up with me to make sure all was well. Can’t say enough good things overall. love u guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience

Friendly encounter with sales person as I was looking at some vehicles on their lot. He asked what I was looking for then made some recommendations. Not being pushy at all. I took a test drive and found one I was happy with. He made the paperwork process simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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friendly, honest experience

Brad Mayo from Tom Sparks Auto made the experience easy. He was not pushy; rather he made great efforts to meet my car buying needs. He was honest with their prices and very easy to work with throughout the process. The other staff with which I interacted were also helpful in their roles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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