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Gateway Classic Cars

(333 reviews)
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(618) 215-7375 (618) 215-7375

Reviews

(333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Stop using lopsided consignment agreement that allows...

Stop using lopsided consignment agreement that allows them to claim all money over the NTO (net to owner amount they get you to agree to as the least amount you will accept for the vehicle) as commission. The 12.5% commission language is a sham. Deceptive practices.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

TRIED TO PURCHASE A 41 WILLYS FROM THIS DEALERSHIP AND...

TRIED TO PURCHASE A 41 WILLYS FROM THIS DEALERSHIP AND MADE AN OFFER TO THE OWNER AND THEY CALLED ME BACK AND BUMPED ME UP $10,000.00 MORE,SAID HE WOULD NOT ACCEPT MY OFFER . AND TO FIND OUT THE OWNER ALLREADY ACCEPTED THE FIRST OFFER . CODY THE SALES MANAGER WAS TRYING TO MAKE THE EXTRA MONEY OF THE CAR ! THEY WERE TRYING TO MAKE ALMOST $20,000 OFF OF OF ME AND THE OWNER ! THEY WILL SCREW YOU BIGGTIME !!! WATCH OUT FOR THESE GUYS ,ESPECIALLY CODY !!! AND THEY REFUSE TO REFUND ANY OF MY $1000.00 DEPOSIT EVEN AFTER I FOUND OUT THE HAD BEEN DAMAGED AND REPAIRED !!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I brought my 1967 Chevelle up to have them sell it. Tyler...

I brought my 1967 Chevelle up to have them sell it. Tyler was excellent and did a great job expanding everything to me. Would recommend to anyone who does not want to mess with people when trying to sell a classic car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After I bought a car there, they damaged the car before...

After I bought a car there, they damaged the car before pick up. After that, no answer from anyone. They didn't assume responsibility nor did they answer any emails or calls. Eventhough I wrote the general manager, the operations manager ... no answer. No after sales. Stay away from that company.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently purchased a 71 plymouth cuda from gateway...

I recently purchased a 71 plymouth cuda from gateway classic cars in Chicago. First off, I can't tell you how pleased I am with the car. Thank you nic, my sales person for your honestly in describing the car to the letter. It is as advertised, beautiful !!! Also a big thank you to matt at JTD logistics for shipping it so quickly as a snow storm was on its way. And to my driver Vadim from alpha trans for delivering the car safe and on time. So yea, I would definitely recommend gateway classic cars of Chicago and nic for making this happen. Its now safe in the garage waiting for spring show season to start Mike D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Told me a car was sold yet continued to auction on Ebay....

Told me a car was sold yet continued to auction on Ebay. Then wont answer emails about it. Not a good look by the look of these reviews.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

on their website it states that they take trade-ins,...

on their website it states that they take trade-ins, however when you email or call them, they tell you they don't! that pissed me off! as soon as I got that treatment, I searched gateway classic lies and found this website. also, someone from gateway bragged on and on about how great a company they are, been in business 22 years, 18 locations, 250 websites worldwide- blah blah blah... but when I told them about my classic car they told me I wouldn't get much for it on a trade in unless I listed it with them on consignment for the $400 fee. yeah right, I make zero due to covid and I'm gonna give them $400?? I don't think so! and my car is in just as good of a condition as theirs! then they annoyingly said they had another call, would call me back- I said oh sure... they never did. one lady was pushy and rude. I noticed they raised the price of a car I liked by $1000, we've lost jobs due to covid and many companies tighten the noose more by raising prices! it's just ridiculous! I think I'll stick with my classics, paint them as I wish, and gateway can stick it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

LIARS!!! I went into their dealership and I told them I...

LIARS!!! I went into their dealership and I told them I wanted $35k for my truck. They talked to me into lowering my price by $2500 before I even walked out the door. They said if I start high and they start high that we would be over priced and nobody would even look at the truck. I had no idea they wanted to make at least 12% on my vehicle or else I never would have even went in there. A couple weeks later they called and said they had a guy in there with a trailer and a cashiers check that was wanting my truck. They gave me a number of $29500 in my pocket, which was $2000 less than what we agreed on. I told them to let him walk. They called a couple hours later and gave me a price of $31500 which was $1000 lower than what i was asking. They said to just take the offer cause who knows when the next buyer was going to walk through the door. I took the $31500. I just found out today after talking to the guy who purchased my truck from them that he paid the asking price. Gateway Classic Cars made over $10,000 off me! I can not believe that anyone would lie to me like they did. The customer paid full price, but they lied to me and made more money off me. I will never use this company ever again and I recommend nobody else does either.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolute xxxx of the earth !! Don’t walk away, RUN!!...

Absolute xxxx of the earth !! Don’t walk away, RUN!! Corporate wide deception ! Unscrupulous! greedy! Poor ability to advertise ! Mid titled vehicle ! Didn’t advertise anywhere other than there site which was titled incorrectly. No one could find it even when they knew it was there!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Moneyrocket3, we are sorry to hear that you were dissatisfied with your recent Gateway Classic Cars experience. We strive to provide nothing but the best customer service and quality classic cars. Please contact us at reviews@gatewayclassiccars.com so we can discuss your specific experience in more detail. Thank you.

Consumer response

You do a terrible job !! Can’t believe you’re still in business!!! you have countless horrible reviews !! Wish I would have checked them sooner ! Karma. Good Luck!! As terribly this business is run, you’re going to need it !!

Road Rage Industries Australia dealt with Nic Thom in...

Road Rage Industries Australia dealt with Nic Thom in purchasing my 1988 Cadillac Brougham. Acted professionally at all times. Stress free procedure for all concerned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mario, thank you for your feedback! We appreciate your business and look forward to the next time you visit Gateway Classic Cars.

Consumer response

Thank you🍺🍺🍺🇦🇺🇦🇺