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Koons Automotive of Culpeper

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Helpful, understanding person

He went all out of his way and really helped us with our new vehicle chose. And he was very self explanatory, nice and understanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very satisfied customer

Glenn, went above and beyond to provide top notch customer service, made my buying experience very quick and easy, not to mention there great car options and their service department, I'm a customer for life thanks Glenn 😀

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If you want a great buying experience ask for Glen

Had a wonderful experience. Glenn was very professional, patient and answered all my questions. I got a great car at a great deal! I would highly recommend Glenn for anyone else looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a vehicle should always be like this.

I was in need of a certain type of vehicle in a short time period. I saw the online advertisement and started looking through the inventory. I was contacted by Glenn offering assistance. I was very skeptical knowing my situation. He did all the backwork even before I showed up. He had the vehicles I could afford and that he could work the finances on ready as I walked in the door. It was the best buying experience I had ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Overall dealership

Best experience buying a vehicle I’ve ever had not pushy at all made me feel very comfortable and a quick experience And very happy with the purchase and quality of vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome customer service

I went in looking for a used truck I found online. Wasn’t a headache like any other dealership I’ve been to. It Was a quick and easy process with great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thanks Glenn

My salesperson Glenn was very helpful. Worked very hard to get me in a car. And I was very picky about what I wanted. I’ve put 15000 miles on it so far without any issues whatsoever. Glen and the rest of the staff were very polite and helpful even though I wasn’t always the easiest to please. Thank you for your patience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GLENN AT KOONS IS THE BEST!

Glen was awesome at kooks. I had very bad credit and Glenn was still s able to perform a miracle from God. I love my new vehicle! He was able to help me still get a up to date vehicle at a low financing . I would definitely recommend their services. Especially the sales rep. Glenn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Koons-Culpeper Va Glenn

Glenn was awesome helping me out as much as he could to get me approved for my first ever financed car!!! He was very helpful. I had to bring my son with me cause I didn’t have a babysitter, there’s a place where they can play and watch tv. Glenn was very patient with me running back and forth between the paper work and my son! I loved everyone at koons in Culpeper Va ! Everyone there was very friendly. I definitely recommend Glenn to get you in a car you deserve!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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