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Kendall Value Lot of Eugene

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
Sales hours: 8:00am to 7:00pm
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Sales
Monday 8:00am–7:00pm
Tuesday 8:00am–7:00pm
Wednesday 8:00am–7:00pm
Thursday 8:00am–7:00pm
Friday 8:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
(866) 823-4307 (866) 823-4307

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kendall Value Lot of Eugene from DealerRater.

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I purchased a 2009 Toyota Corolla from Kendall's Value

I purchased a 2009 Toyota Corolla from Kendall's Value Lot on 3/17/22 with the kind assistance of Eric Smallwood Jr, followed by Megan doing the paperwork. My friend (who is a tough buyer) recommended Kendall after purchasing several new and used vehicles over the years, with excellent satisfaction, helped guide me in this process. Eric was very helpful, seeking answers to all the questions asked of him, reflecting "quality service" that is the hallmark in representing Kendall's Auto Group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your Toyota Corolla and look forward to seeing you again soon!

This is my 2nd time purchasing through Kendall budget and...

This is my 2nd time purchasing through Kendall budget and I received help from not only one sales rep but two. Ron and Jon were very helpful in this process and if you or anyone that you know decides to go check them out make sure you ask for ron or Jon or both. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Told Anthony Neal what I wanted in a car & wanted to pay....

Told Anthony Neal what I wanted in a car & wanted to pay. He gave me some choices, I drove the one I liked & bought it. Appreciate the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Annettaf3, thank you; we appreciate your feedback!

Very satisfied with our quick and easy truck purchase at...

Very satisfied with our quick and easy truck purchase at Kendall Budget with Ron Parrish. Thanks Ron for taking care of us. Awesome ride home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

Consumer response

justanothertree@gmail.com

Terrible rude service

My elderly parents were on the lot today. They were "helped" by Cruz Elias Luis. Who proceeded to mock my mother for trying to negotiate the sticker price. His exact quote was "we set these prices for a reason". They brought in an advertisement for a vehicle on one one of the other Kendall lots that they wanted to buy. They were hoping to give Cruz Elias Luis the commission for the sale. He walked into the office, walked out 2 minutes later, and said "I don't know" and refused to look into it any further. My parents went to FM Jones and Sons and got AMAZING service. They walked away with a solid Ford Expedition at a great price point. Craig Watkins at FM Jones and Sons really took care of my family and I really appreciate it. Unlike Cruz Elias Luis he knows how to do his job and negotiate with the customer respectfully. Kendall lost a family of customers, and FM Jones and Sons gained a family of customers.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Always happy with this lot

We have just bought our third vehicle from this car lot we could not ask for better service from the guys at this lot starting with Bob and Tom and Ben and Tony and Mike they're all so wonderful they always come through this time we left with a 2017 Ford Escape I Am so happy with our purchase it never ceases to amaze me the work that they do and they have never done us wrong if you want to buy a car and have them treat you like you are family literally then this is where you need to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback, Kimberly T. We strive to provide excellent service to our customers at Kendall Budget Sales and are happy that all of our employees were able to make your experience great. We look forward to taking care of you the next time you're in.

Great first car buying experience!

I just wanted to Thank-you for working so hard to get my daughter into a safe car that she can afford. Thanks for taking all the time you did to work with her on choosing a car right and helping her finance it at a price she can afford. Most sales people would not have taken the time to help her like you did. I really appreciate all your help you gave us Saturday. I will be sure to pass on the great customer service we received from you and recommend you to friends. Thanks again for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Will never go to another dealership

Bought a a used truck no hassles no pushy salesmen had an issue with it they took and fixed it when it was not covered by warranty they went above and beyond and would recommend to anyone to shop here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.