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Sierra CDJR of Monrovia

(1,668 reviews)
Visit Sierra CDJR of Monrovia
Sales hours: 10:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award

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New (855) 350-3605 (855) 350-3605
Used (855) 350-3599 (855) 350-3599
Service (866) 301-0490 (866) 301-0490

Inventory

See all 171 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2023.
Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.

Service center

Phone number (866) 301-0490

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,668 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sierra CDJR of Monrovia from DealerRater.

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Stephanie was most helpful.

Stephanie was most helpful. No hassles, no unwanted upsells, timely. I will be back for next service.

Stephanie was most helpful.

Stephanie was most helpful. No hassles, no unwanted upsells, timely. I will be back for next service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Service was great.

Service was great. Concerned they’d floor my hellcat when they went around the block. But the customer service was solid. They kept in touch often and let me know what was going on.

Service was great.

Service was great. Concerned they’d floor my hellcat when they went around the block. But the customer service was solid. They kept in touch often and let me know what was going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service part is great.

The service part is great. The work was done well & timely. However, the increasing hourly rates keep increasing & are excessive.. $300 to replace the buckle on my seat beat - really! Love my Ram truck but, I will look into other brands service fees when I purchase my next truck.

The service part is great.

The service part is great. The work was done well & timely. However, the increasing hourly rates keep increasing & are excessive.. $300 to replace the buckle on my seat beat - really! Love my Ram truck but, I will look into other brands service fees when I purchase my next truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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It's not the same service as it was when you guys where

It's not the same service as it was when you guys where on Mountain Ave. Different personal, much younger. I don't think they believe the customer should be top priority.

It's not the same service as it was when you guys where

It's not the same service as it was when you guys where on Mountain Ave. Different personal, much younger. I don't think they believe the customer should be top priority.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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El personal es cordial y atento en especial Javier.

El personal es cordial y atento en especial Javier. Estoy muy agradecido por su atención

El personal es cordial y atento en especial Javier.

El personal es cordial y atento en especial Javier. Estoy muy agradecido por su atención

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

¡Muchas gracias!

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Stephanie was great!

Stephanie was great! She notated the issues with my vehicle upon arrival and provided a rental so I could get home. She gave updates on my vehicle and notified me once it was ready.

Stephanie was great!

Stephanie was great! She notated the issues with my vehicle upon arrival and provided a rental so I could get home. She gave updates on my vehicle and notified me once it was ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share this with us! We are happy to hear that our team took care of you, and we hope to see you again.

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Mu buen servicio excelente trabajo rapido lo recomiendo ,

Mu buen servicio excelente trabajo rapido lo recomiendo , buena atención al momento de recibir y entregar tu vehículo.

Mu buen servicio excelente trabajo rapido lo recomiendo ,

Mu buen servicio excelente trabajo rapido lo recomiendo , buena atención al momento de recibir y entregar tu vehículo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

¡Gracias por la excelente reseña! Nos vemos la próxima vez.

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Very helpful and knowledgeable.

Very helpful and knowledgeable. Quick service as well. Definitely will be coming back again for service

Very helpful and knowledgeable.

Very helpful and knowledgeable. Quick service as well. Definitely will be coming back again for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review and your business! See you next time!

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The gentleman the helped me was professional and

The gentleman the helped me was professional and knowledgeable. He was helpful from the beginning and kept me well informed

The gentleman the helped me was professional and

The gentleman the helped me was professional and knowledgeable. He was helpful from the beginning and kept me well informed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team is here for any future needs, come on back to see us!

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service advisors are nice and polite and helpful, doesn’t

service advisors are nice and polite and helpful, doesn’t mean ram is a good brand, but at least people are nice

service advisors are nice and polite and helpful, doesn’t

service advisors are nice and polite and helpful, doesn’t mean ram is a good brand, but at least people are nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars! Come on back to see us!

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