Reviews
This is the second time I have had my jeep serviced there
This is the second time I have had my jeep serviced there and the service has always been great.
This is the second time I have had my jeep serviced there
This is the second time I have had my jeep serviced there and the service has always been great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They lied about rotten my tires and said they did but
They lied about rotten my tires and said they did but they didn’t rotate my tires and I paid to have them rotated! They lied about it and said they did but they didn't and still charged me for it. My husband made sure to look at them before it went in and when we got it back just to see and sure enough they lied!!!!
They lied about rotten my tires and said they did but
They lied about rotten my tires and said they did but they didn’t rotate my tires and I paid to have them rotated! They lied about it and said they did but they didn't and still charged me for it. My husband made sure to look at them before it went in and when we got it back just to see and sure enough they lied!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear about this and understand how frustrating that must be, especially when you specifically paid for a service that wasn’t completed. That’s not the experience we want anyone to have. Our General Manager, Travis Cupples, will be reaching out to you directly to discuss what happened and work toward a resolution. You’re also welcome to contact him at 601-424-5231 so we can make this right.
I've still not heard from anyone.
Called and made an appointment for my oil change in my
Called and made an appointment for my oil change in my 2016 dodge challenger hellcat. I asked the lady on the phone how much would it be and she asked me what kind of car do I have and I told her I have a 201) dodge challenger hellcat and she told me we have a promotion going on you get inspection, tire rotation and oil change for $59 before tax. When I get there and my car gets done with oil change I hear my car start up then immediately after I hear my car engine getting revived excessively. Then after all of that I go to pay and the lady that is checking me out tells me my total for my oil change is $269.44. After I was told it was $59 before tax right before I drove up there.
Called and made an appointment for my oil change in my
Called and made an appointment for my oil change in my 2016 dodge challenger hellcat. I asked the lady on the phone how much would it be and she asked me what kind of car do I have and I told her I have a 201) dodge challenger hellcat and she told me we have a promotion going on you get inspection, tire rotation and oil change for $59 before tax. When I get there and my car gets done with oil change I hear my car start up then immediately after I hear my car engine getting revived excessively. Then after all of that I go to pay and the lady that is checking me out tells me my total for my oil change is $269.44. After I was told it was $59 before tax right before I drove up there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about this experience. We understand how frustrating it is to be quoted one price over the phone and then charged something very different at checkout, especially after taking the time to come in for an appointment. That’s not acceptable, and we can also appreciate why the way your vehicle was handled would be concerning. We’d like the opportunity to look into what happened with the pricing and the service performed and make sure this is addressed properly. Please reach out to us directly so we can review the details and work toward a resolution. Your trust matters to us, and we’d like the chance to make this right.
Awesome service checked everything and kept me updated,
Awesome service checked everything and kept me updated, friendly and knowledgeable service highly recommended dealership
Awesome service checked everything and kept me updated,
Awesome service checked everything and kept me updated, friendly and knowledgeable service highly recommended dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad to hear you had an awesome experience! Keeping you informed while providing friendly, knowledgeable service is exactly what we strive for. We truly appreciate the recommendation and your trust in our team.
Excellent buying experience from an excellent team!
Excellent buying experience from an excellent team!! Love purchasing from my hometown dealership!! Thank you Jimmy, Cole, and Dalton.
Excellent buying experience from an excellent team!
Excellent buying experience from an excellent team!! Love purchasing from my hometown dealership!! Thank you Jimmy, Cole, and Dalton.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great to hear your buying experience was excellent and that the team made it such a positive one. It’s always special when a hometown dealership earns that kind of trust. We appreciate you recognizing Jimmy, Cole, and Dalton, and we look forward to welcoming you back anytime.
Went for oil change and tire rotation, once I got home,
Went for oil change and tire rotation, once I got home, saw that they did not rotate tires had to go back to dealer. Erica corrected this
Went for oil change and tire rotation, once I got home,
Went for oil change and tire rotation, once I got home, saw that they did not rotate tires had to go back to dealer. Erica corrected this
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing this. Sorry to hear the tires weren’t rotated during the first visit, but glad Erica was able to get it corrected once you came back. We’ll use this feedback to make sure the process is more consistent moving forward. Looking forward to taking care of you next time.
Makes getting truck serviced too easy , they pick it up
Makes getting truck serviced too easy , they pick it up service it drop it off ,
Makes getting truck serviced too easy , they pick it up
Makes getting truck serviced too easy , they pick it up service it drop it off ,
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad to hear the pickup and drop-off service is making things easier for you. Convenience is a big part of what we aim to provide, and it’s great to know the process has been working well. Thanks for sharing your experience.
Amy was so helpful and kept me up to date in the progress
Amy was so helpful and kept me up to date in the progress of my vehicle. I give her a 10 out of 10 recommend!
Amy was so helpful and kept me up to date in the progress
Amy was so helpful and kept me up to date in the progress of my vehicle. I give her a 10 out of 10 recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear Amy took such good care of you. Staying on top of communication makes a big difference, and she’ll appreciate the 10 out of 10. Thanks for the recommendation — we’re here whenever you need us next.
Always use this dealership as they are very considerate
Always use this dealership as they are very considerate in helping me take care of my truck and the people from sales and service are the BEST.
Always use this dealership as they are very considerate
Always use this dealership as they are very considerate in helping me take care of my truck and the people from sales and service are the BEST.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear you’ve had such consistently positive experiences with both the sales and service teams. The trust you’ve built with us means a lot, and we’re glad to be the team you rely on to take care of your truck. Looking forward to helping you on the next visit.
The team was able to get me in a loaner vehicle until the
The team was able to get me in a loaner vehicle until the back ordered parts were ready for my truck. Everyone was super helpful
The team was able to get me in a loaner vehicle until the
The team was able to get me in a loaner vehicle until the back ordered parts were ready for my truck. Everyone was super helpful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great to hear the team was able to take care of you while the back-ordered parts came in. Getting you into a loaner and keeping things moving is exactly the kind of support we want to provide. Glad everyone was helpful throughout the process.