Reviews
Write a reviewBEWARE BEWARE—I REPEAT BEWARE !
BEWARE BEWARE—I REPEAT BEWARE ! I DONT RECOMMEND THIS PLACE TO PURCHASE A VEHICLE. The car I purchased should be in a salvage yard and NOT on the roads. I mistakenly purchased a 2012 Ridgeline (that is currently on their site). When I got it home my mechanic found the frame was full of Bondo and tar to cover attempted fixes from frame rust that’s been there for years, along with both busted rear outer swaybar links. I had to call the VA State Police and DMV Dealer Board to get involved. Samra took the truck back and they have not refunded my money, they wrote a bad check(they now issued me a cashier's check) but they subsequently the next day put the truck back up for sale with NO chance there were any repairs done. I wouldn’t let their mechanic work on my kids tonka truck. My mechanic said the repairs would cost as much as the truck. My mechanic and VA State Police said the truck should be salvaged as unsafe. The State Police have suspended the garage that inspected the truck (Interstate Truck Service in Winchester). DMV Dealer Board is now investigating Samra Auto for their dealer license. I’m praying they lose their dealer license. BEWARE AND DO NOT BUY FROM A GRAVEL LOT DEALER.
BEWARE BEWARE—I REPEAT BEWARE !
BEWARE BEWARE—I REPEAT BEWARE ! I DONT RECOMMEND THIS PLACE TO PURCHASE A VEHICLE. The car I purchased should be in a salvage yard and NOT on the roads. I mistakenly purchased a 2012 Ridgeline (that is currently on their site). When I got it home my mechanic found the frame was full of Bondo and tar to cover attempted fixes from frame rust that’s been there for years, along with both busted rear outer swaybar links. I had to call the VA State Police and DMV Dealer Board to get involved. Samra took the truck back and they have not refunded my money, they wrote a bad check(they now issued me a cashier's check) but they subsequently the next day put the truck back up for sale with NO chance there were any repairs done. I wouldn’t let their mechanic work on my kids tonka truck. My mechanic said the repairs would cost as much as the truck. My mechanic and VA State Police said the truck should be salvaged as unsafe. The State Police have suspended the garage that inspected the truck (Interstate Truck Service in Winchester). DMV Dealer Board is now investigating Samra Auto for their dealer license. I’m praying they lose their dealer license. BEWARE AND DO NOT BUY FROM A GRAVEL LOT DEALER.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
No contact.
No contact. No contact No contact No contact No contact No contact No contact No contact No contact
No contact.
No contact. No contact No contact No contact No contact No contact No contact No contact No contact
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Purchased my son’s first vehicle from them and ate very
Purchased my son’s first vehicle from them and ate very pleased with their service. Great communication and post-sale service. Highly recommend!!
Purchased my son’s first vehicle from them and ate very
Purchased my son’s first vehicle from them and ate very pleased with their service. Great communication and post-sale service. Highly recommend!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
