Skip to main content

LaFontaine Buick GMC of Dearborn

(156 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm Closed
Sunday Closed Closed
New (888) 825-4450 (888) 825-4450
Used (855) 268-4092 (855) 268-4092
Service (877) 824-3893 (877) 824-3893

Reviews

(156 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LaFontaine Buick GMC of Dearborn from DealerRater.

Want to share your experience with this dealership?

Write a review

My service appointment was quick and easy.

My service appointment was quick and easy. Oil Change and Tire rotation with vehicle inspection in less than an hour!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was excellent, really appreciated.

Service was excellent, really appreciated. All of the staff did to make this transaction smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always great service when I’m here, and the videos are

Always great service when I’m here, and the videos are great and they explain fully all my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Someone should explain to the staff that it's NOT ok to

Someone should explain to the staff that it's NOT ok to do the following: 1. Lean against people's vehicles whether it's whole body or just an arm. 2. Eat pizza while you are checking customers in. 3. Eat pizza and get into a customers car and then drive off in it without washing their hands. 4. To return a customers vehicle dirtier than it was when it was checked in (grease on driver's door and the door handle).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Renato!

⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Renato! I recently had the pleasure of working with Renato from the sales department, and I can honestly say he went above and beyond to make my experience exceptional. From the very first interaction, Renato was professional, knowledgeable, and incredibly attentive to my needs. He took the time to answer every question, explain all the details clearly, and made sure I was completely comfortable with my decision. What really stood out was his genuine care — he didn’t just try to make a sale, he made sure I got exactly what I needed. It’s rare to find someone who combines expertise with such a personal touch, but Renato absolutely nailed it. If you’re looking for someone who truly values their customers and delivers top-tier service, Renato is the one to see! He turned what could have been a stressful process into an easy and enjoyable experience. Thank you, Renato, for your outstanding work — you’ve earned a lifelong customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service always takes care of me.

Service always takes care of me. I'm in and out no hassles. Friendly environment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very knowledgeable on the vehicle that I purchased and

Very knowledgeable on the vehicle that I purchased and delivered was outstanding and sales was help was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just received my 2nd vehicle from LaFontaine Dearborn.

Just received my 2nd vehicle from LaFontaine Dearborn. Had a flawless purchasing experience both times with Melissa Bauer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Marion did a wonderful job keeping me updated about the

Marion did a wonderful job keeping me updated about the repairs to my GMC terrain. Ahmed also reassured me on the timeline for the repair of my vehicle.. They also gave me a very nice GMC Acadia elevation to drive as the loaner car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone was friendly and helpful with my purchase.

Everyone was friendly and helpful with my purchase.. Initially a group of staff asked me to bake them treats. I found this tacky and rude. But every thing else was wonderful with the purchase of my Envision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.