Reviews
My service appointment was quick and easy.
My service appointment was quick and easy. Oil Change and Tire rotation with vehicle inspection in less than an hour!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was excellent, really appreciated.
Service was excellent, really appreciated. All of the staff did to make this transaction smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always great service when I’m here, and the videos are
Always great service when I’m here, and the videos are great and they explain fully all my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Someone should explain to the staff that it's NOT ok to
Someone should explain to the staff that it's NOT ok to do the following: 1. Lean against people's vehicles whether it's whole body or just an arm. 2. Eat pizza while you are checking customers in. 3. Eat pizza and get into a customers car and then drive off in it without washing their hands. 4. To return a customers vehicle dirtier than it was when it was checked in (grease on driver's door and the door handle).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Renato!
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Renato! I recently had the pleasure of working with Renato from the sales department, and I can honestly say he went above and beyond to make my experience exceptional. From the very first interaction, Renato was professional, knowledgeable, and incredibly attentive to my needs. He took the time to answer every question, explain all the details clearly, and made sure I was completely comfortable with my decision. What really stood out was his genuine care — he didn’t just try to make a sale, he made sure I got exactly what I needed. It’s rare to find someone who combines expertise with such a personal touch, but Renato absolutely nailed it. If you’re looking for someone who truly values their customers and delivers top-tier service, Renato is the one to see! He turned what could have been a stressful process into an easy and enjoyable experience. Thank you, Renato, for your outstanding work — you’ve earned a lifelong customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service always takes care of me.
Service always takes care of me. I'm in and out no hassles. Friendly environment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very knowledgeable on the vehicle that I purchased and
Very knowledgeable on the vehicle that I purchased and delivered was outstanding and sales was help was very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just received my 2nd vehicle from LaFontaine Dearborn.
Just received my 2nd vehicle from LaFontaine Dearborn. Had a flawless purchasing experience both times with Melissa Bauer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marion did a wonderful job keeping me updated about the
Marion did a wonderful job keeping me updated about the repairs to my GMC terrain. Ahmed also reassured me on the timeline for the repair of my vehicle.. They also gave me a very nice GMC Acadia elevation to drive as the loaner car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was friendly and helpful with my purchase.
Everyone was friendly and helpful with my purchase.. Initially a group of staff asked me to bake them treats. I found this tacky and rude. But every thing else was wonderful with the purchase of my Envision.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
