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Ira Acura Westwood

(1,758 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (508) 589-7369 (508) 589-7369
Used (508) 589-7681 (508) 589-7681
Service (508) 544-0002 (508) 544-0002

Reviews

(1,758 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Acura Westwood from DealerRater.

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Marc and the Acura service team always do a tremendous...

Marc and the Acura service team always do a tremendous job servicing my car. Very comfortable waiting area and close to the Dedham Legacy Place. I wouldn’t take it anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting Prime Acura - Westwood with your business! It is fantastic to hear that Marc continues to provide you with great service during your visits and we look forward to working with you next time!

General shout out to service and sales. Excellent...

General shout out to service and sales. Excellent service from the moment I dropped off the car with a nice greeting at my car by Chris. Went into service and had a great service consultant Allan. He offered me a loaner vehicle. I declined because I was going to spend my time looking at a new car. I met up with my salesman Clyde Brown who helped me pick out a 2021 RDX which I picked up the following Monday. The dealership has so many kind and helpful employees. I feel comfortable when I go there. I see a high level of staff retention. I also want to recognize more helpful and accommodating employees: Charles Rezil, Chamoun in sales and Vicky the cashier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with Clyde, Chris, and the Prime Acura - Westwood team. Drive safely in your new 2021 Acura RDX, and congratulations! We hope to see you again down the road!

Just want to give a major shout out to Clyde Brown on...

Just want to give a major shout out to Clyde Brown on assisting in getting me in my first Acura! From start to finish, the process couldn’t have gone any smoother. Even 3 weeks later, Clyde still checks in to see how things are going with my ride, which is appreciated. Prime Acura definitely has a great asset in Clyde and I will be referring my family and friends to go see him for their future car needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We appreciate your business and are thrilled to hear that Clyde went above and beyond to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back at Prime Acura - Westwood!

Dear Clyde, I want you to know how much I appreciate the...

Dear Clyde, I want you to know how much I appreciate the excellent service you provided. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I love my new Acura RDX! Sincerely, Christina Olson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing Prime Acura - Westwood and for giving a shout-out to Clyde. We wish you safe travels in your Acura RDX!

We just purchased our first Acura MDX. The entire process...

We just purchased our first Acura MDX. The entire process at Prime was exceptional from start to finish. Clyde was truly a pleasure to work with and made sure I left with the exact MDX I wanted and that fit our families needs and within our budget. Everyone at the dealership was very welcoming and helpful, much better experience than we had had at others. Miguel in finance also great to work with. All around a great experience — highly recommend buying at Prime!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Acura MDX! It is gratifying to hear that Clyde, Miguel and the team made your purchase experience a five-star one. Thank you for choosing Prime Acura - Westwood!

My first Acura lease experience three years ago could not...

My first Acura lease experience three years ago could not have been more smooth, and I really enjoyed working with Clyde. When that lease was up I immediately contacted Clyde once again. He is responsive, friendly and really works to ensure that I had exactly what I was looking for. We picked up my new RDX yesterday and I couldn’t be happier. Thank you, Clyde!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We couldn't be happier to have you as a returning customer! Thank you for choosing Prime Acura - Westwood and recommending Clyde so highly. Safe travels in your new Acura RDX!

I’ve purchased seven Acura vehicles from this dealership...

I’ve purchased seven Acura vehicles from this dealership over the past 30 years. I’ve received great deals, honest disclosures, and even gifts of homemade baclava from the BEST sakes representative ever, Fadia Chamoun. I’ve also received outstanding, reliable service year after year from my go-to-guy, Service Advisor Noah Stern. Fadia and Noah, thanks so much for making me more than a satisfied customer, a VERY HAPPY CUSTOMER!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We are grateful for your feedback and thrilled to hear that you are so confident in Noah and Fadia to get the job done. Drive safely, and we are looking forward to seeing you back at Prime Acura - Westwood down the road!

Clyde Brown was very professional, and easy to work with....

Clyde Brown was very professional, and easy to work with. Helped get me what I was looking for swiftly and promptly. Highly recommend his services and the whole Prime Acura team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us, and shout out Clyde! We appreciate your business and are happy to hear that you had such an exceptional experience working with the Prime Acura - Westwood team. Drive safely, and we hope to see you again down the road!

I leased my second Acura last week. My salesperson Clyde...

I leased my second Acura last week. My salesperson Clyde Brown has been my guy for both times. I am thrilled with his work ethic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Clyde. Drive safely in your new vehicle, and we hope to see you again at Prime Acura - Westwood!

Great experience buying my first Acura with salesman...

Great experience buying my first Acura with salesman Clyde Brown. Would recommend him to any of my family and friends. Love, love my new Acura. Also found all the staff friendly and finance guy Charles made signing my documents very easy. Sharon Shepard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Prime Acura Westwood family, Sharon! It makes our day to hear that Clyde and Charles made your car-buying experience so special. We wish you many happy miles in your new vehicle!