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Ira Acura Westwood

(1,813 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (508) 589-7369 (508) 589-7369
Used (508) 589-7681 (508) 589-7681
Service (508) 544-0002 (508) 544-0002

Reviews

(1,813 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Acura Westwood from DealerRater.

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I worked with Clyde Brown, he was very nice, kind and

I worked with Clyde Brown, he was very nice, kind and helpful. I would definitely recommend him for all your Acura needs! A++

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Patrick, we're happy you found Clyde to be so supportive during your experience here at Ira Acura Westwood. If you have any further questions, please don't hesitate to reach out!

I had a appointment prior to this one to have my vehicle

I had a appointment prior to this one to have my vehicle diagnosed for a unusual noise. It turned out that my driver side wheel bearing needed to be replaced alongside many other repairs that were recommended to me through a multi point inspection I was greeted and provided a loaner to have alternate transportation while my vehicle was being repaired. I had a front end break job completed and also many other repairs. There are many great sales benefits on the website going on, and I would highly recommended customer to take advantage of the many offers. Marc and the General manager were very professional. The general manager is personable, professional, and goes above and beyond to provide the customer with a great professional experience. I have chosen to remain for over 10 years to continue servicing my vehicle at a Acura certified dealership at Westwood. Extremely happy that all my repairs were completed within the same business day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

very friendly and professional.

very friendly and professional. Environment is also very nice. Knowledgeable and can get stuff done efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Toby, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! We are always more than happy to assist you if anything else comes up. Take care!

Excellent service.

Excellent service. Especially Noah Stern. Rate him 10 out of 10. Service quality is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Doug, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Acura Westwood! Please don't hesitate to reach out to us if there's anything more we can do!

Everyone I dealt with went above and beyond to make sure

Everyone I dealt with went above and beyond to make sure my car looked brand new again after someone scratched my vehicle. I couldn’t be happier with the job the service department did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to get an appointment.

Easy to get an appointment. Dealership clean. Personnel professional. Explanation of service performed was detailed. Service tech(Noah) polite and knowledgeable. I could not be more pleased. Don Massey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Incredible customer service - very professional, and

Incredible customer service - very professional, and knowledgeable. I appreciated the away they spoke with customers - never had a bad experience there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Always Great service.

Always Great service. Very friendly. Professional. Very informative and accommodating even last minute. Highly Recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

I have been getting my car serviced at IRA Acura for

I have been getting my car serviced at IRA Acura for several years and have always received excellent service from Noah.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

Best customer service experience always.

Best customer service experience always. I have been servicing my car for 3 years here and not complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Derrick, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!