Reviews
BMW of Norwood service department called me to remind me
BMW of Norwood service department called me to remind me about services needed for my 4 series.They helped me with my appointment. Douglass was great. His professionalism has always made the process easier. Had my oil change and spark plugs replaced in a timely manner. Definitely recommend getting everything done for your BMW at Norwood. Car drove like it was brand new.
BMW of Norwood service department called me to remind me
BMW of Norwood service department called me to remind me about services needed for my 4 series.They helped me with my appointment. Douglass was great. His professionalism has always made the process easier. Had my oil change and spark plugs replaced in a timely manner. Definitely recommend getting everything done for your BMW at Norwood. Car drove like it was brand new.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had an excellent experience with the service department
I had an excellent experience with the service department at BMW of Norwood. From start to finish, everything was handled with professionalism and care. A special thank you to Jayme Snyder, who went above and beyond to make sure all my questions were answered and that my service was handled smoothly. Jayme?s attention to detail, clear communication, and willingness to help made the entire process stress-free. It?s rare to find someone so genuinely committed to customer satisfaction, and I truly appreciated it. Highly recommend BMW of Norwood?s service team especially Jayme for anyone looking for top-notch care for their vehicle.
I had an excellent experience with the service department
I had an excellent experience with the service department at BMW of Norwood. From start to finish, everything was handled with professionalism and care. A special thank you to Jayme Snyder, who went above and beyond to make sure all my questions were answered and that my service was handled smoothly. Jayme?s attention to detail, clear communication, and willingness to help made the entire process stress-free. It?s rare to find someone so genuinely committed to customer satisfaction, and I truly appreciated it. Highly recommend BMW of Norwood?s service team especially Jayme for anyone looking for top-notch care for their vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is the best dealership I?
This is the best dealership I?ve ever dealt with by far from sales to service it?s been A1 !!! Everyone is so nice
This is the best dealership I?
This is the best dealership I?ve ever dealt with by far from sales to service it?s been A1 !!! Everyone is so nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dan Drinkwster is a great service advisor and the entire
Dan Drinkwster is a great service advisor and the entire department and technicians are very professional and knowledgeable
Dan Drinkwster is a great service advisor and the entire
Dan Drinkwster is a great service advisor and the entire department and technicians are very professional and knowledgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff Dan to be so supportive during your experience here at BMW of Norwood. Please let us know if there is anything else we can do for you; we are more than happy to help!
I purchased my last two BMW’s from BMW of Norwood and
I purchased my last two BMW’s from BMW of Norwood and they have always gone above and beyond for me
I purchased my last two BMW’s from BMW of Norwood and
I purchased my last two BMW’s from BMW of Norwood and they have always gone above and beyond for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a positive and professional experience.
Always a positive and professional experience. They may take a long time occasionally, but the waiting area is excellent.
Always a positive and professional experience.
Always a positive and professional experience. They may take a long time occasionally, but the waiting area is excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Teresa Mullen and her service team are amazing and like
Teresa Mullen and her service team are amazing and like family! Always great service and the buying process with Mario was seamless and easy! Always a pleasure to go into the dealership which I can?t say has always been the case!
Teresa Mullen and her service team are amazing and like
Teresa Mullen and her service team are amazing and like family! Always great service and the buying process with Mario was seamless and easy! Always a pleasure to go into the dealership which I can?t say has always been the case!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brought my 440x Conv 2023, oil change and sticker
Brought my 440x Conv 2023, oil change and sticker inspection done. Genius helped me set my new iPhone with the car. Very happy!
Brought my 440x Conv 2023, oil change and sticker
Brought my 440x Conv 2023, oil change and sticker inspection done. Genius helped me set my new iPhone with the car. Very happy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
This dealership consistently provides excellent customer
This dealership consistently provides excellent customer service and good work on my X5. Will not go somewhere else. My last advisor Jenny was excellent as well.
This dealership consistently provides excellent customer
This dealership consistently provides excellent customer service and good work on my X5. Will not go somewhere else. My last advisor Jenny was excellent as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellence service.
Excellence service. My Advisor Doug is the best.He is pleasant, knowledgeable, and caring. Doug is very attentive and patient. I'm happy with his customer service.
Excellence service.
Excellence service. My Advisor Doug is the best.He is pleasant, knowledgeable, and caring. Doug is very attentive and patient. I'm happy with his customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase