Reviews
Always a positive and professional experience.
Always a positive and professional experience. They may take a long time occasionally, but the waiting area is excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This dealership consistently provides excellent customer
This dealership consistently provides excellent customer service and good work on my X5. Will not go somewhere else. My last advisor Jenny was excellent as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellence service.
Excellence service. My Advisor Doug is the best.He is pleasant, knowledgeable, and caring. Doug is very attentive and patient. I'm happy with his customer service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We had a very pleasant experience with BMW of Norwood.
We had a very pleasant experience with BMW of Norwood. Everyone was extremely nice and they went over and above our expectations. We cannot thank them enough for the work that was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I always appreciate the excellent service from BMW in
I always appreciate the excellent service from BMW in Norwood. I appreciate the concern, advice and assistance from Dan Drinkwater in the service department. He is always responsive and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They did a fantastic job with all of my services.
They did a fantastic job with all of my services. They are always professional and thorough. They also provided a loner vehicle which was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Friendly staff and fast, quality service.
Friendly staff and fast, quality service. I?ve serviced my car here since I bought it and always have a great experience. Their prices are very reasonable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Competent work done with no surprises and service advisor
Competent work done with no surprises and service advisor is great to work with not just for this service but all past experiences. Can throughly recommend them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
BMW of Norwood is a model dealership.
BMW of Norwood is a model dealership. Great customer service replete with friendly faces..shout outs to my advisor Doug and Teresa the service manager.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
All of staff here are friendly and wonderful to work
All of staff here are friendly and wonderful to work with. This was my 3rd card at this dealership. Highly recommend Roger he is knowledgeable and makes care buying process seamless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass your comments to Roger here at BMW of Norwood! We are always more than happy to assist you if anything else comes up. Take care!