Reviews
Dealership provided Lyft rides to and from appointment to
Dealership provided Lyft rides to and from appointment to take care of recall issue.Required repair taken care of and no other issues found during service. Beautiful facities.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Ruth, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had as always a wonderful experience at Norwood service
I had as always a wonderful experience at Norwood service department. Went in without an appointment due to an engine light issue. Carlos and the team helped me figure out the issue and I walked away assured my car was in good shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jorge, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I was Very pleased with my service experience yesterday
I was Very pleased with my service experience yesterday at BMW of Norwood and will definitely continue to visit the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service Sokol, Ian, and Paul were great help and
Great service Sokol, Ian, and Paul were great help and made the buying process easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ethan, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Thank you again, and have a fantastic day!
Very courteous and well run service center.
Very courteous and well run service center. They knew what they were doing, and they were quick to react.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Norwood! Thank you again, and have a fantastic day!
Had a pretty good experience buying car for my son.
Had a pretty good experience buying car for my son. We were looking for a specific CPO and glad we were able to found one at BMW of Norwood.. no pressure buying..recommend if buying BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sarabjeet, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had a great experience working with Manny and leasing a
I had a great experience working with Manny and leasing a car. He helped me with everything and answered all my questions and dealt with the details for me. Amazing service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ashlie, we're happy you found Manny to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything was done correctly and within the time the
Everything was done correctly and within the time the Service Department said it would take to complete. I will definitely come back to BMW of Norwood for any future needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lawrence, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I brought my car in for a recall.
I brought my car in for a recall. The dealership was able to get me in quick and look at the recall and assess what was needed to fix it for $0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Norwood. If you have any further questions, please don't hesitate to reach out!
Poor communication between managers and sales dept.
Poor communication between managers and sales dept. basically they congratulate you on car that they end up sales someone else. And didn’t even inform you.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I apologize that the vehicle you were interested in was sold. Could you please contact me with more information about the vehicle you were interested in? I would be happy to assist you in trying to locate another vehicle. I look forward to speaking with you. Sincerely, Tom Toppan General Manager BMW Norwood 781.278.1214 or ttoppan@group1auto.com