Skip to main content

BMW of Norwood

(2,478 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 6:30am–6:00pm
Tuesday 8:00am–8:00pm 6:30am–6:00pm
Wednesday 8:00am–8:00pm 6:30am–6:00pm
Thursday 8:00am–8:00pm 6:30am–6:00pm
Friday 8:00am–6:00pm 6:30am–6:00pm
Saturday 8:00am–6:00pm 6:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (781) 810-4787 (781) 810-4787
Used (781) 906-1218 (781) 906-1218
Service (781) 209-5393 (781) 209-5393

Reviews

(2,478 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Norwood from DealerRater.

Want to share your experience with this dealership?

Write a review

Always a straightforward process, never been up charged

Always a straightforward process, never been up charged or had extra services recommended. Especially recommend SA Hayk. Very helpful and informative and is not quick to recommend unneeded services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jamal, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Very efficient - Drive right into service, and then

Very efficient - Drive right into service, and then escorted to your service tech. Very spacious waiting area with refreshments. Updates on your car being serviced. All questions asked answered clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Hayk was amazing.

Hayk was amazing. Very thorough explanation of everything my car would need at this an appointment but also helped me understand the timeline of future maintenance. He went over board to get me a loaner vehicle even though I hadn?t reserved one. Amazing all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Mark, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very pleased with the people who are working at Norwood

Very pleased with the people who are working at Norwood BMW great service they are very polite and very knowledgeable very professional will recommend you to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Leo, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Hayk was amazing.

Hayk was amazing. Very thorough explanation of everything my car would need at this an appointment but also helped me understand the timeline of future maintenance. He went over board to get me a loaner vehicle even though I hadn’t reserved one. Amazing all around!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Norwood. Please don't hesitate to reach out if there's anything additional we can do for you.

Great dealership and great customer service!

Great dealership and great customer service! Sokol Sota, who was the sales representative that assisted me with the purchase is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Excellent service from the BMW service team.

Excellent service from the BMW service team. The service was excellent and the team was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Suratih, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

Service woman was very nice and helpful and so was my

Service woman was very nice and helpful and so was my service representative blah blah blah blah blah I do t have any more time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Michele, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

X x x x x x x x x x x x x x x x x x x x x x x x x

X x x x x x x x x x x x x x x x x x x x x x x x x

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Sharon, thank you so much for your high rating!

Great job by everyone at the dealership!

Great job by everyone at the dealership! I would recommend this dealership to anyone who appreciates high quality service. I?ll be coming back here for sure. Keep up the great work. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Eleanor, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!