Reviews
I recently dropped my car off for service and had a great
I recently dropped my car off for service and had a great experience. The staff was friendly, professional, and made the whole process smooth and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Merima, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
No issues, was ready when they told us and had loner car
No issues, was ready when they told us and had loner car as well. Probably best experience in that dealership since using them altogether. Very annoying that us must use 25 words to sent survey.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience. We are glad to hear that everything was ready as promised and that the loaner vehicle made your visit more convenient. It means a lot to know this was your best experience with us so far. We also appreciate your patience with the survey word-count format and your time in completing it. Thank you again for your feedback and for choosing BMW of Rockland.
Caren Stone worked so hard to try to get my business done
Caren Stone worked so hard to try to get my business done in one trip as I live an hour away.A true pro!! The Service Manager, Matt, came by to say hi and answer some questions. And Chris from techical support was kind , professional and very helpful. All in all, it was worth the ride and I would go back to buy a Bmw from that dealer again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. We hope to see you soon!
From drop off to pickup of vehicle everything went
From drop off to pickup of vehicle everything went smoothly. Been going to rockland BMW for years and trust them completely. Strongly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
After purchasing a used X5 on Carvana, I brought it to
After purchasing a used X5 on Carvana, I brought it to BMW of Rockland to have it inspected. They did a very thorough job making sure that there were no issues with my new car. Everyone that I encountered was very professional and helpful .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Donna, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Due to the fact of having multiple cars, I have visited
Due to the fact of having multiple cars, I have visited this dealership numerous times for different reasons and, different cars. My experience each time (w/service) has been pretty good. I would certainly recommend them if asked.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I service my car at BmW of Boston because they provide me
I service my car at BmW of Boston because they provide me with a loaner car for use while service is being performed. A much needed convenience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Very efficient and attentive to my needs…customer service
Very efficient and attentive to my needs…customer service excellent in service department… conversely sales which is abysmal… when I am ready to purchase my next BMW it will not be at the Rockland BMW
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
The service team at BMW and no well is second to none.
The service team at BMW and no well is second to none. They keep me updated on my own car before.I even ask and help me with all of my scheduling.Idea, we need to appreciate the team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
An amazing experience from beginning to end.
An amazing experience from beginning to end. Caren the sales rep went above and beyond. The tech also went over all the features. I would recommend to all my friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Catherine, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. If you have any further questions, please don't hesitate to reach out!