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Bob Brady Chrysler Dodge Jeep RAM Fiat

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome experience!

We were looking into trading in one car and getting a new one. We ended up trading in two and getting two new ones! We bought two Hyundais. One for me and one for him,!! Katrina Wells was AWESOME! She was very helpful and I will go back to Bob Brady Auto Mall when it's time! Thanks, Katrina! The financing beat all the competitors! Couldn't be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great customer service, overall good experience

we bought 2 honda accords, it was a pleasant experience. The offer was good and we bought our cars at very good interest rate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Dealership

Talked to 6 Honda Dealerships and not only were they the cheapest, gave me the most of my trades, 2000 more then other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Car Dealership

All the reps i spoke to were great..but Shawn Woods really stuck in there and help me get a brand new car. Thanks for working so hard and being good at what you do..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

WE HAD A GOOD SALESMAN NAMED DAVE MCCALL THAT HELPED US AND WENT OVER THE DETAILS OF THE CAR IN FULL.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Great Atmosphere , Great People

Shawn Woods was the salesman that we had the great experience buying a car from. Shawn listened to everything that we were looking for in buying a new vehicle and he met all the things that we were looking for. Shawn made the process very easy for us. All the people we met were very friendly and helpful. We would recommend anyone that is looking to buy a vehicle to go to Bob Brady Dodge. The complete buying process was a great one everyone there did a great job getting us a suv that we really like with the payment where we needed it and the financing that fit us. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Buying with Chantell Hilton was great. Ask for her when you go in. She bent over backwards to make me happy. Second time buying with them. My credit has improved in just one year dramatically.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent holiday gift

Company called to make an offer. I hesitated for quite a while, but after talking with Chantell Hilton, we were convinced she was the sales person for me and a new car looked to be in my future. My interactions with Ms. Hilton felt very friendly and inviting. She made me feel like I was a person that mattered to her personally and not just another number or sale! She was amazing to work with and the atmosphere throughout the whole experience was very inviting. Chantell answered all the questions that were asked and made me feel like no question was unimportant regardless of how many times it was asked. She handled the entire experience with much ease and poise. I WILL be back to do business with Bob Brady Auto Mall for as long as I can remain a client of Ms. Hilton's!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great staff

Staff was very courteous and accommodating from our initial call. Mr. Vaughn and Mr. Wilder listened well to what was required to complete the transaction. Both were very involved from start to finish. We were in the dealership only an hour. This is a blessing and appreciated this time of year. No games, just a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great services

My wife and I drove to Decatur to get a new car from Chantel Hilton and not only did she get us the new cart but got us into 2 of them. We were very pleased with the service and hospitality of the management. The process was painless so that is a plus. She gets a 15 out of 10 for what she has done. thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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