Reviews
Write a reviewHorrible service from Finance
I went to buy a new car and Ray was the sales guy that helped me and he was super helpful throughout the whole process. The problem was with Hassan Naem from finance. We thought we were getting a good deal for what we asked and he made us sign papers and assured us that everything would be mailed directly to us. Come to find out two weeks later that the monthly payment was higher than what we agreed and he charged us for something we agreed it was going to be complimentary. By the time we got the papers it was too late to change anything, he then refused to talk to me directly after talking on the phone and confronting him about what he did and the store thought that they would fix a $4,000 issue with $300 credit in the store. This was dirty business and completely unethical from his part, not to mention the lack of respect towards me after I confronted him. Very disappointed in the overall handling of the situation. Would not recommend.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Kaylee
Great, professional staff. Took great care of me and my vehicle. I would highly recommend this dealership for all your automotive needs. Also great facilities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Ever!
Paul was amazing! The best experience ever! I have purchased over 200 vehicles, and this van was for my daughter! It was swift, hassle free, and the van was perfect for my daughters birthday. The finance office was hassle free. I was in and out, and that is greatly important to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service and new car purchase.
In recent years I have purchased two new cars from Hyundai in Kennesaw. Their salesmen are easy to work with and very professional. I am very pleased with their quality of service and expertise. I highly recommend Hyundai of Kennesaw.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change, tire rotation and alignment
I highly recommend Hyundai of Kennesaw. The service is excellent and the buying process is great . I have purchased 3 cars from this dealership and always have my car serviced here. I won’t buy from any other dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service Dept
Have used service dept several times and have always found them to be customer oriented and efficient. Robert did an excellent job of coordinating repair with my extended warrantee people. Highly recommended.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience with Charles!
Charles was a fantastic and knowledgeable dealer. I had a great experience overall and am thrilled with my car. I recommended anyone looking for a new car to come here and request Charles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very friendly staff
I was in the process of buying a car and dealer did a pre inspection for me beforebuying used car. I called was able to bring car in same day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience
Staff were great, nice facility. I have an issue where the engine have been burning too much oil. I brought my vehicle and now we're doing a consumption test. Great experience but Hyundai vehicles are horrible (at least, the 2011 Sonata I purchased)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Used car program
My sister was promised a car by trading in her current automobile which is under credit in my name. They mentioned a "program" that would cut her number of payments in half. I gave the representative, Pat, my SS# and current paystub. After 3 hours, they quoted $775 per month. Anyone that could afford $775 a month for a car does not need a "program" to own one.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
