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Tri-Star Indiana

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Everyone there was very kind and easy to work with throughout the process. Steve, John, and Mike got me what I wanted and had it ready to go when I got there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, we sincerely appreciate your feedback. Each employee is a valued member of the Tri Star Indiana team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Mike Marketta, General Sales Manager, (724) 349-9020

Fantastic, Fast service

Prompt service, friendly people, provided a quick ride to work, fixed an issue with something rubbing against rotor first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charles thank you for this review. We are glad that we were able to provide you prompt service and that our team was friendly. If there’s anything else you need, please don’t hesitate to reach out. Best, Mike Marketta, General Sales Manager, (724) 349-9020

Remote Start installation

easy in-n-out & convenience to where I work - explanation of how remote start fob worked & range was a bit lackluster (lack of knowledge of part?)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied. We look forward to seeing you again. Take care! Mike Marketta, General Sales Manager, (724) 349-9020

Great experience

We were very pleased with everyone's honesty and fairness. We Will definitely buy our next car there and share our experience with friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. If there is anything we can assist you with in the future, please let us know. Take care! Mike Marketta, General Sales Manager, (724) 349-9020

Great Service, Friendly Environment

Easy to make appointment. Work was completed in reasonable amount of time. Staff was courteous and friendly. Hours of service department worked well with my schedule

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience with us! If there is anything else we can do for you, please feel free to give us a call. Mike Marketta, General Sales Manager, (724) 349-9020

Great service

They were very patient with me during my car buying process truly went above and beyond in every respect. I’m very happy with my purchase and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Everyone was friendly and did everything they could to help me pick the right vehicle and get reimbursed for the extra's I policy I had on the car I was trading in. It was great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

It was our oversight in letting our inspection expire and the service department got us in as soon as they could. Much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales team and very helpful

Sales manager was very professional and had us take a test drive. He showed us various options and answered all of our questions b

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Purchasing Experience

I really like the attentive employees at the Tri-Star in Indiana. I emailed about a Jeep we were interested in and Patrick immediately contacted me and we arranged a time for the Jeep to be brought up to the Indiana location from Blairsville. He arranged for Shawn to meet us and for us to test drive the vehicle. We loved the vehicle and we loved Shawn's no pressure sales approach and everyone's patience. We were happy with the price and so far we love the Jeep. I am looking forward to working with a local car dealer for servicing of the Jeep. We will be looking for a new vehicle in another 3 years so we hope we will be completely satisfied with Tri-Star Indiana and we can continue the relationship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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