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Ira Ford Auburn

(1,231 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (508) 917-5194 (508) 917-5194
Used (508) 917-6194 (508) 917-6194
Service (508) 581-3348 (508) 581-3348

Reviews

(1,231 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ira Ford Auburn from DealerRater.

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I usually don't like going to dealerships for fear of how

I usually don't like going to dealerships for fear of how expensive just everything in general is these days. But the quick recall they did, they made me feel comfortable. May consider going now to get work done. Well see

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Kim, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Appreciated Elizabeth?

Appreciated Elizabeth?s extra effort to get me into my own vehicle until ordered part arrived. I also appreciated the courtesy ride home.Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Donna, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

Great experience, very attentive to the service details

Great experience, very attentive to the service details for my truck, no issues with IRA Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

First time in decades I've purchased a used vehicle from

First time in decades I've purchased a used vehicle from a dealership preferring instead to buy from private owners. Must say that the process was transparent, seamless and stress-free thanks to salesman Kyle who I found to be polite, responsive and respectful. Was even given the chance to take the car to my own mechanic for a pre-purchase inspection. The car (Mazda) was taken for recall work at another dealership, registered, titled, detailed, and ready to pick up within 5 days. I feel that I got a good vehicle at a fair price. Thanks Ira Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Brian, we are very happy Kyle could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I was a walk in for an oil change and multi point

I was a walk in for an oil change and multi point inspection with two vehicles in front of me on they had me out the door in 90 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Pete Mathieu goes above and beyond.

Pete Mathieu goes above and beyond. We are so grateful for him and all his hard work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello, we're happy you found Pete to be so supportive during your experience here at Ira Ford Auburn. Feel free to reach out to us if you need anything. Have a wonderful day.

Great service.

Great service. It was fast and efficient. There have a nice waiting g room I can work from while I wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Very knowledgeable service rep.

Very knowledgeable service rep.vehicle was done ahead of schedule. Service rep was kind and very helpful in questions about the service that was to be performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Brought my ford truck in for inspection and oil change.

Brought my ford truck in for inspection and oil change.fast friendly service,wiaited less than an hour for all to be completed would definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bruce, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

Great place to do business.

Great place to do business. My fleet of trucks are in and out same day whenever I need something.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.