Reviews
Robert Huffman did a good job getting us a truck that we
Robert Huffman did a good job getting us a truck that we wanted, really cared.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We always want to hear back from our clients and we're glad you had such a positive experience with Robert on the purchase of your truck! Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day.
We were very impressed with our sales person.
We were very impressed with our sales person. It was a great experience! We will definitely be back in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so grateful for your kind words! Thank you for sharing your review with us and the community. We always want to provide our customers with an amazing customer experience and try to satisfy their every need. We are happy yours were met and we look forward to assisting you in the future.
They were great priced everyone was very nice Susan was
They were great priced everyone was very nice Susan was helpful and fabulous just a great place to buy a car. They work with you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always want to hear back from our clients and we're glad you had such a positive experience with us, Tonya! Our team strives to deliver an excellent experience and we are glad you found this to be the case during your visit and working with Susan. We really appreciate you being a customer and we’re here for you anytime and we look forward to seeing you again!
I had a good experience with a knowledgeable, courteous
I had a good experience with a knowledgeable, courteous and patient salesman. It took me a while to make up my mind and Trevor Maxwell didn't get frustrated with me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so grateful for your kind words! Thank you for sharing your review with us and the community. We always want to provide our customers with an amazing customer experience and try to satisfy their every need. We are happy Trevor Maxwell provided you with an excellent experience! If you have further needs or questions, please reach out! Have a great day.
Selling my care was very easy.
Selling my care was very easy. Much better than the on line apps. Try it David Dotson was great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! We're happy to hear you had such a positive experience with our team and sincerely value your business! If you have any further questions, please give us a call. We're always happy to help!
They made you feel very welcome and took so much time
They made you feel very welcome and took so much time with you and explain everything about the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
Very busy but they were very personable and helpful went
Very busy but they were very personable and helpful went the extra mile to get the sale done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We're happy to hear you had such a positive experience with our team and sincerely value your business! If you have any further questions, please give us a call. We're always happy to help!
Sales lady Haley was awesome.
Sales lady Haley was awesome... she went above and beyond and remains the only reason I'd return to Dan Cummins. Drove three hours one way to look at truck for $50k with a $12k trade in. Truck was leaking oil, drove horrible. They brought out a purchase agreement for $55k on the truck (yes, it was as advertised, but not agreed upon BEFORE I drove three hours to get there). On top of that, they offered me significantly less than $12k for my trade. I passed on that truck and Haley helped me find another that I really did like. By this time, it was really late in the day. They turned out the floor lights as I was waiting for the finance guy to do his thing. Keep in mind, I had already told them I had an outside loan secured at 4.55%... no big deal, they acted like it'd be matched. The finally did me the favor of honoring the agreed upon trade amount, $12K. By the time I sat down to sign papers, I found that they had worked up the loan at 6.55%!!! Apparently, they thought it reasonable for me to pay $3600 extra for NO REASON. But by that time, there was about three people left in the entire dealership and everyone was ready to go home, so I signed. So I get to refinance the next business day. Predatory lending practices and poor communication are the reasons for this review. Their service may be with a smile, but a 6 hour round trip is a long way to drive to get the rug pulled out from under you.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you so much for your feedback! We will let a manager know and if you have any further questions or concerns reach out to us! Thank you so much for giving us your business!
The young salesman who met me before I even entered the
The young salesman who met me before I even entered the business needs lots of training in sales. He was expressing the desire to have me sign papers before he even knew my name. Then Sean came to the rescue. So, grateful for Sean! He recommended another car for me since the dealership didn’t have what I wanted. And I’m thrilled with my “new” car. Had it not been for Sean, the sales manager, interceding…I would have walked away with nothing. Place was clean, music from dealership main speakers was more easy going which is so important when you’re in an establishment such as this for a few hours. Second shift Front Desk girl was inappropriately dressed with short blouse showing skin and tight jeans with holes. Salesmen flirting with her at Front Desk as her back was to her desk thus not able to be attentive to incoming customers. Not a good ‘Welcome to Dan Cummins’! Very inappropriate!!! Earlier Front Desk lady was 100% AWESOME!! She was attentive, professional, even kind (a big bonus!) and appropriately dressed. She has set the bar for Front Desk associate. All of these small things helps to make a positive overall experience Overall I had a more favorable view of the Dan Cummins Paris location. I would come back to the Georgetown location IF Paris location didn’t have what I needed.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback! We will let a manager know and if you have any further questions or concerns reach out to us! Thank you so much for giving us your business!
Great prices.
Great prices. Everyone nise and friendly. Sellers people are super nise they make you feel like home
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Alejandro, we're happy to hear you had such a positive experience with our team and sincerely value your business! If you have any further questions, please give us a call. We're always happy to help!