Ira Buick GMC Hanover

No heat in my truck during the cold spell and Kate got me into Service and fixed the problem. I will always service with Prime.

Mike and Adam were terrific!! Highly recommend Prime GMC to anyone looking for a great car buying experience.

While searching for a vehicle i went to a couole different dealerships, Prime Buick GMC in hanover was definetly the best experiance iv ever had at a dealership, i worked with a salesman by the name.of Florin and it seamed like their was nothing they couldnt work with, i test drove 4 different vehicles within my budget and the whole process was quick and simple, he didnt try to push me to buy somthing bigger and better he stayed right on track with my needs, he even gave me his cell ohone number so i could stay in contact with him directly invase of any questions or concerns.

Bill the Service Manager took care of a minor issue on my GMC truck when the wrong part came in. He "fit me in" because I was headed on a trip and he attention to my issue was greatly appreciated! I have recently relocated from PA and was searching for a new dealership for service on my vehicles and tried several...I have now found my new shop. Great experience, thank you Bill and Elijah.

Very good experience with Dave in sales and Ravi finalizing the details.Allowed me to take used car to my garage for inspection-garage was 35 minutes from dealership.If this was a sticking point I would not have gone thru the buying process.

i dealt with Justin, Mark, Anthony , Patrick and Kayla. Everyone did their best and made my car buying experience excellent. everyone was very friendly and helpful in moving the process along, making it quick and efficient.

Got my car serviced at Prime GMC, amazing service and always a pleasure

Have my Arcadia serviced at Prime in Hanover, great experience. Service advisor was professional and gave me a timeline of how long the repairs would be and when all was said and done he was right on time. After he took time to detail what was done and when I would need service in the future. No over sell just informative.

The entire team at Prime Buick GMC was amazing efficient, knowledgeable and helpful. Dennis was especially thorough and helpful in getting me set up with my new Encore. Wonderful experience.

Went in once and discussed a truck with the salesman. Then had multiple conversations and emails regarding the truck and price. Finally agreed to price over email only to get in there and be told the same truck that we discussed was going to cost me $4,500 more. It wasn’t a case of the truck being sold, it was the same stock number. I showed the sales manager the email that stated the price I was told by their salesman and I was told it was a miscommunication on their part. An honorable dealership would still honor the price, NOT PRIME. I wouldn’t even waste your time inquiring on a price because they will say whatever you want to hear and then not give it to you.