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Jerry Seiner Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (684 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (684 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Michaels 30 thousand mile maint check at Jerry Sei

bought car at jerry seiner, had work on older car done, make sense to continue stay with.you know them and they know you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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gray service

I will said that im really happy wiyh you in tha way for the trust from you to me thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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GREAT SERVICE AND GREATER PEOPLE!!!

service writer was very personable and explained everything that was being done and thosde items that needed to be scheduled. he was great!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean as a hospital. Friendly and courteous.

I've never had this kind of courteous and efficient service before. I would not consider taking my Cadillac anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Only place I will ever go!

I can not begin to say how wonderful the customer service was! I have never had a salesman go above and beyond for our family the way that the gentlemen at the Cadillac dealership did! This was the best car buying experience that I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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pleasant staff

better amenities needed. You are their for several hours typically with kids. Better kids section with drinks and snacks available is a must at any dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service. Clean facilities.

My car needs are always addressed professionally and timely. I would not take my Cadillac anywhere else. Everyone in the service department is courteous and helpful. Ian makes sure I am taken care of whenever I am there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Quick service

I was told my service would take about one hour. It was done in about 45 minutes. So that was totally great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

My wife bought a used Cadillac SRX from another dealer and needed to buy another key fob as a backup. The service manage took the time to explain how to display some of functions such as fuel range, oil life, etc. and then had both fobs programmed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good service

The staff was helpful, courteous and professional. The service advisor even offered to wash and vacuum my truck. The shuttle service brought me to work which was extremely helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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