Reviews
Write a reviewJones chevy
Everything was good, quick in and out, great customer experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We were happy to help you out, Henry, and that you enjoyed the swiftness of our team's assistance. Thank you for sharing!
Service customer
Always a positive experience. The staff is knowledgeable, courteous, and prompt in both sales and service. Jones is my place to buy vehicles from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your loyalty to Jones Chevrolet, John! It's customers like you that we enjoy seeing time and time again. Let us know if there are any other car or service needs we can meet for you in the future!
Rev. John Sosnowski
Jeff Metcalf, salesman, was thoroughly knowledgeable and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, John! We are happy that Jeff was able to help you through a 5 star buying experience! We hope to see you again soon!
Jones Cheverolet Sumter SC
Last expereince was not good at all. Lot's of apologizies and late responses.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Deborah, thank you for letting us know about your visit. We strive for a great experience and would like to hear more about your visit. Please contact Jessica Navarro, Customer Relations Manager, at (731)925-4923. Thank you.
Purchase and first service
From the purchasing and my first service, I was definitely satisfied with the personnel.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our team works hard every day to deliver top notch customer service and we're glad to hear that you think they are doing a good job, Thomas! Welcome to the Jones Chevrolet family and we look forward to working with you again!
BAD customer service and auto service
Really bad sales when we went to look at vehicles. Not interested in talking with us. Took car to have recall repaired, the mechanic took joy ride in my sports car. When I complained, they laughed it off, including the owner John Jones and nothing was ever done. I would not trust this dealership with anything. Definitely would not buy from this place.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Skinner
Very pleased with the service.................................
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear you're pleased with our service, Jerry! Thank you for your business and please come see us again.
Awesome experience
Before I went to Jones, I'd looked in the town I lived. I gone further out about a 75 miles radius and wasn't satisfied with my choices. I walk in, met Jim Vigrass. JIm is a true salesman. He make the process effortless and it's like talking to a friend. Meanwhile, Jim's been collecting information. When he went out and brought back and SUV, I thought Jim had bump he head. Then he managed to get me to test drive it. I called my sister for backup. Between the drive, the cost, the need, the moral support from both Jim and my sister. My daughter drives a reliable vehicle that hopefully will see her well into first job after college. When we took the vehicle back for service, I met one of the Jones. He was out in the service area just talking to people. Conversations are suppose to be easy, funny, and welcoming. This man didn't know me from Eve, but he made me feel important and it only took five minutes. Since then I've been paying much attention to other dealerships treatment. Jones set the standard. Now everybody else has to measure up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Patricia, for your great review of our dealership. We are glad we could set the bar for dealerships so high for you! We hope you enjoy the new car! Please don't hesitate to reach out to us if there is anything we can do for you. Thank you again!
Car/Sparks
It was just a general phone call, about a service/recall letter I received
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Davin351
Routine maintenance, short wait. Did not have to wait long.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase