Reviews
Emily cannon the Service Advisor did a awesome job of
Emily cannon the Service Advisor did a awesome job of keeping me up dated during the time my truck was in shop
Emily cannon the Service Advisor did a awesome job of
Emily cannon the Service Advisor did a awesome job of keeping me up dated during the time my truck was in shop
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had such a great experience at Marine Chevrolet will
I had such a great experience at Marine Chevrolet will recommend to my friends and family. Everything they said was what I got and I love my new ride.
I had such a great experience at Marine Chevrolet will
I had such a great experience at Marine Chevrolet will recommend to my friends and family. Everything they said was what I got and I love my new ride.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Marine Chevrolet and that you love your new ride. Your recommendation to friends and family means a lot to us! We look forward to serving you and your loved ones in the future. Enjoy your new vehicle! Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com
Great Experience .
Great Experience . Scott was really helpful with helping me to find a new car . I am definitely really picky and was able to finally decide also with a great deal ! so happy I decided to come here and purchase a car .
Great Experience .
Great Experience . Scott was really helpful with helping me to find a new car . I am definitely really picky and was able to finally decide also with a great deal ! so happy I decided to come here and purchase a car .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott was very friendly, helpful, and a delight to work
Scott was very friendly, helpful, and a delight to work with. Answered any and all questions.
Scott was very friendly, helpful, and a delight to work
Scott was very friendly, helpful, and a delight to work with. Answered any and all questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Derek! I'm thrilled to hear that you had a positive experience with Scott at Marine Chevrolet. Our team prides itself on being helpful and friendly, and it’s great to know that we met your expectations. We look forward to serving you again in the future! Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com
Marine Chevy was awesome and made our purchase a very
Marine Chevy was awesome and made our purchase a very easy process. Thanks to everyone that helped us!
Marine Chevy was awesome and made our purchase a very
Marine Chevy was awesome and made our purchase a very easy process. Thanks to everyone that helped us!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We had a great experience at this dealer, they made
We had a great experience at this dealer, they made everything very easy and worked hard to give us confidence in our purchase
We had a great experience at this dealer, they made
We had a great experience at this dealer, they made everything very easy and worked hard to give us confidence in our purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We’re pleased to hear that you had a great experience at Marine Chevrolet. Our team is dedicated to making the purchasing process smooth and ensuring our customers feel confident in their decisions. We look forward to seeing you again! Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com
Gabby was awesome, personable, and walked us through the
Gabby was awesome, personable, and walked us through the process with no pressure or “canned statements.” Awesome experience!
Gabby was awesome, personable, and walked us through the
Gabby was awesome, personable, and walked us through the process with no pressure or “canned statements.” Awesome experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The price that I was emailed from Internet Sales was the
The price that I was emailed from Internet Sales was the price that I paid without the inflated add ons. Transparency at it's best. Very friendly staff, I will recommend them to all of my friends and family.
The price that I was emailed from Internet Sales was the
The price that I was emailed from Internet Sales was the price that I paid without the inflated add ons. Transparency at it's best. Very friendly staff, I will recommend them to all of my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! I am happy to know that you experienced transparency with Marine Chevrolet and found our staff to be friendly. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. We look forward to assisting you and your friends and family in the future. Sincerely, Ogi Poluga, GSM, 910-455-2121; ogipoluga@marinechevy.com
It was quick, easy and painless.
It was quick, easy and painless. 10/10 would recommend. Hugo and Michael were great and made the experience enjoyable. No headache whatsoever.
It was quick, easy and painless.
It was quick, easy and painless. 10/10 would recommend. Hugo and Michael were great and made the experience enjoyable. No headache whatsoever.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
**Let me start by saying this has been the WORST car
**Let me start by saying this has been the WORST car buying experience of my life. From start to finish, this dealership has been nothing but lies, runarounds, and unprofessional nonsense. Salesman Kevin told me my numbers ‘looked good’ — meanwhile, EIGHT hard inquiries hit my credit report like I wasn’t gonna check. Shady, dishonest, and unacceptable. Then I get the car, and the trunk is lopsided. Had to bring it back to get fixed. Mind you, I’ve only had the car a MONTH. Two weeks later, the paint starts peeling off. When I reached out, the dealership tried to push the blame onto Honda, claiming it was a recall issue. Funny how I called Honda directly — NO RECALL on my car. So now y’all lying AND avoiding responsibility. I spoke to Manager Stephen, who swore he’d talk to his GM and call me back. Nothing but crickets since. THEN Hugo gets on the phone trying to cover for Kevin, being rude, dismissive, and flat out nasty. Little does Hugo know — I recorded that entire conversation. The unprofessionalism was beyond anything I’ve ever experienced at a business. To make matters worse, Kevin tells me to book a service appointment for the paint. I show up, waste my time and gas, just for them to tell me ‘there’s nothing we can do.’ So now you’re playing with my money, time, AND patience. This dealership is straight-up ROTTEN. Terrible customer service, no accountability, and no respect for the people spending their hard-earned money here. ZERO stars if I could. And best believe, I’ll be filing formal complaints with the Better Business Bureau (BBB) and the Attorney General’s office. I have the recordings and the paperwork to back up every word of this. I wouldn’t recommend this place to my worst enemy. First chance I get, this car’s getting traded in or fixed by someone with actual integrity
**Let me start by saying this has been the WORST car
**Let me start by saying this has been the WORST car buying experience of my life. From start to finish, this dealership has been nothing but lies, runarounds, and unprofessional nonsense. Salesman Kevin told me my numbers ‘looked good’ — meanwhile, EIGHT hard inquiries hit my credit report like I wasn’t gonna check. Shady, dishonest, and unacceptable. Then I get the car, and the trunk is lopsided. Had to bring it back to get fixed. Mind you, I’ve only had the car a MONTH. Two weeks later, the paint starts peeling off. When I reached out, the dealership tried to push the blame onto Honda, claiming it was a recall issue. Funny how I called Honda directly — NO RECALL on my car. So now y’all lying AND avoiding responsibility. I spoke to Manager Stephen, who swore he’d talk to his GM and call me back. Nothing but crickets since. THEN Hugo gets on the phone trying to cover for Kevin, being rude, dismissive, and flat out nasty. Little does Hugo know — I recorded that entire conversation. The unprofessionalism was beyond anything I’ve ever experienced at a business. To make matters worse, Kevin tells me to book a service appointment for the paint. I show up, waste my time and gas, just for them to tell me ‘there’s nothing we can do.’ So now you’re playing with my money, time, AND patience. This dealership is straight-up ROTTEN. Terrible customer service, no accountability, and no respect for the people spending their hard-earned money here. ZERO stars if I could. And best believe, I’ll be filing formal complaints with the Better Business Bureau (BBB) and the Attorney General’s office. I have the recordings and the paperwork to back up every word of this. I wouldn’t recommend this place to my worst enemy. First chance I get, this car’s getting traded in or fixed by someone with actual integrity
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are genuinely sorry to hear that your experience did not meet your expectations. We take all customer feedback seriously and appreciate the opportunity to respond to your concerns. We always strive to provide clear, honest, and respectful service. While we respectfully disagree with some of the statements, we are still open to discussing the details in good faith. Please feel free to reach out and we'll do our best to assist you further.
Spare me the copy-paste PR nonsense. Your so-called “service” has been absolutely pathetic, and this response is just another example of how little you actually care about your customers. The fact that you have the nerve to “respectfully disagree” with my experience is laughable. You’ve been nothing but useless throughout this entire situation. I’m done wasting my time on your empty apologies and hollow offers to “discuss in good faith.” If this is the best you can do, it’s no wonder your reputation is in the gutter. Do better — or don’t, because at this point it makes no difference.!!! while offering yet another empty invitation to “reach out” for more of the same runaround. I think I’ve had enough of the smoke and mirrors. If this canned response is the best you can do, save it. I have no interest in chasing people who clearly have no intention of actually helping. Kick rocks — and take your performative customer service with you.