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Ray Dennison Buick GMC Cadillac

(273 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–7:00pm 7:30am–5:00pm
Thursday 8:00am–6:00am 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–4:00pm 7:30am–12:00pm
Sunday Closed Closed
New (309) 423-3326 (309) 423-3326
Used (309) 981-7703 (309) 981-7703
Service (309) 681-5417 (309) 681-5417

Reviews

(273 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ray Dennison Buick GMC Cadillac from DealerRater.

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My fan has whistled ever since they changed the cabin

My fan has whistled ever since they changed the cabin filter , I ask if they could fix it , it still whistles . Otherwise service and people are very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are glad we could help! Please call back in and we can get you another appointment to figure out this whistle. Thanks for the 4 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

Yes, they were very concerned about my wellbeing.

Yes, they were very concerned about my wellbeing. I had a flat tire on my new car. Nate checked on me while I was waiting for Joe's towing to arrive and change my tire. He also met me in the waiting room and discussed what had happened to the tire. The person that repaired the tire, came out to talk to me about the tire and the repair. I can't say enough about Nate and the service team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager

Everyone was extremely helpful and friendly.

Everyone was extremely helpful and friendly. Very professional interactions. Hunter was amazing and very, very informative informative. We would use him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

Nate is a very personable salesperson.

Nate is a very personable salesperson. I appreciate his concern for my safety and well-being. He was very patient while demonstrating the functions of my new Buick. He was just a patient and accommodating the following day when I returned to the dealership for a tire repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

Great service!

Great service!! Special thanks to Beth!!! We so appreciate Ray Dennison Buick GMC! Our experiences have been outstanding!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words and this wonderful review! Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

They solved the problem fast and taylor did a great job

They solved the problem fast and taylor did a great job getting us in and out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

Your tag had wrong date and milage, otherwise good

Your tag had wrong date and milage, otherwise good service and quick did not get a free car wash

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sorry about the tag. If it hasn't been corrected please stop back over and let's get a new tag and the FREE carwash taken care of. Thanks again, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

Everything is good with the salesman and the financial

Everything is good with the salesman and the financial part but the people that detailed the car needs to be more careful cleaning people cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We want all our clients to have a comfortable and stress-free experience with us! Thanks again for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

The employees at the Service center are very friendly &

The employees at the Service center are very friendly & knowledgeable. I like this dealership because of their customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Thanks for the 4 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac

Beth is awsome,her and Rich showed me the problem with my

Beth is awsome,her and Rich showed me the problem with my truck. I was not happy with the repair bill, 420$ to replace a wire that was chewed by a varment. Of corse warrant wouldn't cover it. I get , fix it and forget it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the 5 star survey! Cordially, Kerry Roos Sales Manager Ray Dennison Buick GMC Cadillac