Reviews
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quick and courtesy it?s a nice touch that they offer car wash
service
quick and courtesy it?s a nice touch that they offer car wash
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!
Great service beyond the sale.
Trapp's service department goes above and beyond to keep my 2021 Colorado and 2014 Cadillac CTS in top running condition. Service is prompt and efficient and I am kept updated on repairs, etc. The business has a nice waiting room with drinks, etc at my disposal and I am provided shuttle service to my home or work. I trust Trapp emphatically with my vehicles.
Great service beyond the sale.
Trapp's service department goes above and beyond to keep my 2021 Colorado and 2014 Cadillac CTS in top running condition. Service is prompt and efficient and I am kept updated on repairs, etc. The business has a nice waiting room with drinks, etc at my disposal and I am provided shuttle service to my home or work. I trust Trapp emphatically with my vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Trapp Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
kirk_bergeron@bellsouth.net
I've bought my last 3 vehicles from Trapp. They are always easy and more than fair to deal with. Robert (manager) and Chasity (sales) were great (as usual)!
kirk_bergeron@bellsouth.net
I've bought my last 3 vehicles from Trapp. They are always easy and more than fair to deal with. Robert (manager) and Chasity (sales) were great (as usual)!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Disappointed customer
My vehicle has been at Trapp Cadillac for almost 2 1/2 months, I’ve been getting the run around for weeks about it being ready. ☺️
Disappointed customer
My vehicle has been at Trapp Cadillac for almost 2 1/2 months, I’ve been getting the run around for weeks about it being ready. ☺️
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we regret to hear that you had this experience with us. Please contact Customer Experience Manager, Heather Burton at (985) 876-6570 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care!
Recall Appointment
Trapp has my confidence in providing me with value for my money. This visit was for a covered recall on a used truck I purchased at another dealer. They called me to remind me of the recall and I was able to make an appointment for the next day.
Recall Appointment
Trapp has my confidence in providing me with value for my money. This visit was for a covered recall on a used truck I purchased at another dealer. They called me to remind me of the recall and I was able to make an appointment for the next day.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Cynthia Guidry
My experience was excellent. Always has been every time I visit Trapp
Cynthia Guidry
My experience was excellent. Always has been every time I visit Trapp
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Experience
The first lady I encountered in the service department was rude but the men that work in the oil change area was very friendly and helpful. I had a wonderful experience after that initial contact.
Experience
The first lady I encountered in the service department was rude but the men that work in the oil change area was very friendly and helpful. I had a wonderful experience after that initial contact.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Shawn Trapp
Great people and great service. would recommend to anyone looking to buy a new or used car
Shawn Trapp
Great people and great service. would recommend to anyone looking to buy a new or used car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Trapp Chevrolet and we hope to see you again soon!
Awesome buying once AGAIN!!!
Robert & Rodney helped us a lot everybody @ Trapp treat us like family, always ask us if we need anything, dealing with trapp for over 20 years very good people, once again Thanks love my 2018 Escalade
Awesome buying once AGAIN!!!
Robert & Rodney helped us a lot everybody @ Trapp treat us like family, always ask us if we need anything, dealing with trapp for over 20 years very good people, once again Thanks love my 2018 Escalade
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Horrible experience
Traded in a car and ended up with a lemon with overpriced service for repairs, unprofessional employees. Never again will I do business. Very Unhappy.
Horrible experience
Traded in a car and ended up with a lemon with overpriced service for repairs, unprofessional employees. Never again will I do business. Very Unhappy.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are dissappointed to hear that yours was not up to par. Please contact out Customer Experience Manager Heather Burton 985-876-6570