Norm Reeves Honda Superstore Port Charlotte

I just left this dealership so annoyed with dealing with them. I have a 2011 BMW with only 57K miles in mint shape. They offered me 8k on line through Kelly Bluebook if everything checks out. This woman Amy looks over the speaks with her manager and the offer me only $6500. She claims the car needs a lot of work. She states the rims need to be resurfaced. I'm like xxx. That's the only thing they saw wrong with the car. That's a lot of work!!! Are the kidding me. We asked 9k for the car and to resurface all 4 rims is $400. What xx. Do not ever go to this dealership to either sell a car or trade in one. What a bunch of scammers lowlifes. This woman Amy Borrero couldn't even lie well. She should go back and retake Sales 101.

I am a return customer. I leased my Honda Pilot 2022 three years ago and couldn’t be more satisfied so I returned to Norm Reeves Honda to lease another vehicle. I was greeted by Tony Galdo within minutes on the vehicle lot. Tony was a pleasure to deal with from every step of the process. He was very patient and accommodating as I went from one vehicle to another trying to make a decision. I finally decided on an 2026 Honda CRV Touring. All of the staff at the dealership were very friendly professional and a pleasure to deal with. I will return when it’s time to buy or lease my next vehicle. Again, Tony was an absolute pleasure to meet and deal with.

Buyer Beware: I traded two cars into Norm Reeves VW. There was a substantial amount of unused gap insurance money that should be refunded to me. However, it was not due to a new policy. I did a deep dive into this and eventually discovered the following. The gap insurance unused money was incorporated into the loan payoff. I was never apprised of this and was very surprised when they explained it to me when I questioned them. Please pay attention to your payoff numbers prior to trading in your vehicle as I definitely feel this is unfair. I will not deal with this dealership again. I do love my car but, I will go elsewhere from this day forward.

Bought a 2018 Jetta VW, great car Battery died within 3 weeks of having car - dealership refused to place new battery. I had to pay for it. I understand there was no warranty with car but battery should have been checked before it was sold to me. I will not buy from them again

Great great great experience. Wonderful staff, made the process quick and easy. We specifically worked with Martin, John, and Ryan. All of them were very accommodating, fair, knowledgeable, and helped make the experience easy and fun. Definitely would recommend this dealership!

We visited the dealership on July 20th, 2025 and was welcomed by salesperson, Mike Wolters. Mike presented himself with professionalism along with listening to our needs for a vehicle. Mike is an asset the your company and future customers. We are enjoying our newly acquired 2022 Volvo and compliments to everyone in your friendly dealership. Thank you, G n K

I have had 5 new cars from Norm Reeves in the last few years. Max Mallard has been the sales associate I have had the pleasure of dealing with. I'm 80 and have been been a commercial real estate broker for the last 45 years. Still am! Max is the epitome of a knowledge, honesty and a caring sales person. Just a joy to work with. He listens!!! I have been extremely happy with our interactions. You can trust him. He has now been promoted to sales manager. That's no surprise. Ask for him, Tell him Dave Bruce sent you.

Bailey and the team Norm Reeves were excellent. We traded two cars for a fair offer and bought two new Hondas. Thank you for an excellent experience

Liars through and through!! I had an appointment tonight at 6:00 with Kenneth Jackson and left work early to place a deposit on a vehicle that I was promised only to be given some lame excuse that they no longer had the vehicle, although no one ever called me to tell me that before I drove there. Norm Reeves should be ashamed of their business practices! Unbelievable!! What a disgrace!

3/5/25: I am from out of state and I had a nail in my tire. My Honda is only 8 months old and has 16k miles on it. Okay, I replaced the entire tire because they told me that the nail had worn the tread. That was the first red flag. I am staying an hour away from the dealership and I was on my way home after paying $270 for ONE new tire and noticed that there is grease or brake dust all OVER the ceiling of my car!!! How does that even happen?! Of course by the time I had noticed it, the shop was closed, although I had left only 20 minutes prior. I called the sales dept and asked to speak to a manager, but he was busy with a guest, I was adamant to the operator that he return my call prior to the sales team leaving- but no such return call was made. I should be leaving town tomorrow to take the 10 hour drive back home but now I have to wait for the shop to open at 7/7:30 to drive the hour there just to get them to address the filthy head liner. Again, HOW or WHY did this happen in the first place when only the tire was being changed?! This car is brand new! I don’t even allow anyone to eat in my car because of the beige interior- but now it is all completely stained up. I’m am BEYOND mad and would NEVER EVER recommend their service dept. to anyone in the area. This should never have happened!