Reviews
Staff was phenomenal especially Grant Lerude and Juan in
Staff was phenomenal especially Grant Lerude and Juan in financing was also exceptional. Very positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing about your experience with Hyundai of Auburn. We appreciate your business and hope to see you again soon!
Great.
Great. No pressure. Good buying experience. Pleasant sales and staff. Finance was quick and easy. Chris was awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Hyundai of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Follow up on promises could be better, that applies to
Follow up on promises could be better, that applies to sales and service. I am still waiting
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry you didn't have a 5-star experience, Alfred, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Prompt, courteous, professional.
Prompt, courteous, professional. I leave from there service feeling confident and secure. They have an awesome waiting area while you wait with snacks and drinks to make you comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
The Service Department was helpful and explained
The Service Department was helpful and explained everything thoroughly. Car was ready in less time than expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Auburn.
No issue, I had good experience with my first service
No issue, I had good experience with my first service there. Since purchasing the car I have been very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Auburn, we look forward to having you as a valued customer for many years to come!
Everyone I dealt with was very helpful and importantly
Everyone I dealt with was very helpful and importantly transparent. Thank you for going the extra mile to make this experience a really positive one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Hyundai of Auburn. It's great to hear that we were able to assist you and that you had such a positive experience.
My previous car had an unexpected malfunction and needed
My previous car had an unexpected malfunction and needed to be replaced quickly. Because of the urgency, I didn’t expect I would be able to be picky about my car choices. I spoke with Scott about the situation but also mentioned things I would want ideally in a vehicle. Three days later I was leaving the lot with MY DREAM CAR. I never expected to be so happy with a vehicle. But Scott and the team did every single thing possible to ensure I had an amazing, EASY experience. I will never buy another vehicle from any other dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Auburn.
Scott was great.
Scott was great. My sister bought a car from him. Best experience she has ever had at a dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Auburn!
Brandon treated me like family.
Brandon treated me like family. I am so grateful for his over and beyond customer service focus even after the deal was done. He is the best! The team has been wonderful in helping me find an affordable and beautiful vehicle that I love! I appreciate them. I am glad that I made the choice to give them my business.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Auburn!