Reviews
2017 Hyundai Sonata Review
Met Jay initially when we visited before. Came back to see him, but he was expecting customers and graciously turned us over to Joe Dolin, but stayed with us until his customers arrived. It was very special to have two salesmen helping us. Also spent some time with Jimmy (Pineapple) who explained the financial matters and was so pleasant and kind. We spent the most time with Joe and when we left, we felt like we were personal friends. It was great. I did not hesitate to call Joe with questions and always received a prompt response. You have a great staff team and I hope you end 2016 with a happy ending!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom Hornsby is Awesome!
2nd car we have bought from Tom Hornsby in a year! Go see him for a great experience and fair deal! I would recommend him to anyone in the market for a new Hyundai or Subaru!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Not the best experience
The internet sales manager was rude. She was not helpful and was not considerate of our time. Had the agreed upon price been presented up front we would have been more pleased. Our sales representative seemed lazy and didn't want to thoroughly go over the vehicle features.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Felt like a friendship, not a business transaction.
I went online and started to ask questions on the cars and deals, the customer service that was provided to me before, during and after was just excellent! The gentleman that helped me was nice enough to answer all my questions online that when i went in to look at the cars we went right to the point, took his time and never made me feel like i had to hurry or choose a car right away. Just loved the experience and love my new car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
This dealer was very good to deal with compared to other dealers. They were straight forward with quotes with no games played. I am out of town buyer and they tried to get me in/out fast without much of hassles or delays.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sale Sonata 2016
Sale person was very professional and nice. He explained all features of car and gave me enough info to make my decision. His name is Chris Evans.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Kearny Mesa Hyundai is the BEST
I had an excellent experience at my recent visit to the dealership. I had previously purchased a vehicle there and knew that I would have a good working relationship with my salesman. He is Andy Pabon. He didn't pressure me and offered plenty of information regarding the vehicle before I even asked him. I would recommend any and all to go to Kearny Mesa Hyundai for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy with my Tucson
Happy with my car. It's perfect for my child on the way! It's safe and has everything I wanted. The price is economical and I'm very pleased with the car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great time buying a car
Was looking into a G80 and had a great time, very helpful. I was his first G80 so we basically worked together learning it and it was fun! Haven't been there for after services or routine maintenance checks but looking forward to see how it goes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Employees
Enjoy working with Louis. As explained in prior question, Louis was a great person to work with. Until we were completely finished did we understand that he was a relatively new addition to the Kearny Mesa Hyundai staff. Note to managemen....you made a great decision. Only negative is a $399 charge on my final contract. This was not explained.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
