Reviews
Write a reviewEveryone was helpful and supportive during the pre-sale...
Everyone was helpful and supportive during the pre-sale and after purchase. They were helpful in answering my questions and concerns. Easy process and great help.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your positive experience working with the Wolfchase Hyundai team, Brett! We pride ourselves on communication from start to finish! We appreciate your business!
Unprofessional. Where is your professional courtesy?
My husband and I have been good customers since 2013, and we love Hyundai vehicles. In 2017, we leased a G90 and purchased a tire and wheel package from Wolfchase Hyundai to cover repairs at the end of the lease. In early May 2017, we left the car in the shop for replacement of an undercarriage and wheel burns, the latter covered by a third party (TP ) who works out of Wolfchase. I left a handwritten note for the TP to call for authorization, as required, by the wheel contract and a check for $150.00 payable to Jeremy. Jeremy texted me and said he called Polysteel (Polysteel denies this). Since June 19, I have asked him for reimbursement but received none. I was with Tony in person on June 20, text June 25, text Jul 3, text Jul 9, text Jul 28 and get nothing but the same excuse.....I'm checking on it. I want my reimbursement and I want it now! Polysteel denied my claim and I'm left without proper reimbursement. Every customer deserves professional courtesy.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's hard to see that we didn't earn five stars after your visit to our store. If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider giving me a call. Thank you, Hayden Moore - General Manager - (901) 881-3975
When they say they take care of you, they absolutely mean...
When they say they take care of you, they absolutely mean it! From start to finish everyone I came in contact with was more than willing to help and make sure I understood everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our experience was great! From the minute we walked in...
Our experience was great! From the minute we walked in the door until we left with a new vehicle- everyone treated us great! It was such an easy and enjoyable experience! We will definitely come back again!
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All of us at Wolfchase Hyundai are happy to see this wonderful feedback! Thank you Chiggi!
Great experience with purchase of my new automobile.
From start to finish my experience at Hyundai Wolfchase was wonderful. Jill and Russ were both a pleasure to work with. They were friendly and responsive to my questions and needs during this transaction. You guys are the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is what we love to hear! We're so happy to hear that Jill and Russ helped you throughout the whole process! We look forward to your next visit at Wolfchase Hyundai!
Best car buying experience ever
From the service department to the sales staff to all the support staff, everyone has always been understanding, patient, courteous and treated me and my wife as friends. This is our third purchase from you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Wolfchase Hyundai for all of your automotive needs! We look forward to helping you and your wife again in the future!
Great Car Care
Great care was taken during service to protect customers with socially distancing seating. great care of my car was evident with the careful covering of seats, steering wheel, and gear shift. Service is always excellent and thorough. Joanne is so very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are honored to receive your support, Vj. Thank you! - Wolfchase Hyundai Team
Jay is an exceptional customer advocate; he goes above...
Jay is an exceptional customer advocate; he goes above and beyond what is required! He is polite, responsive, and thorough when it comes to getting the job done and doing it with integrity!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Wolfchase Hyundai this awesome review! We will pass along your kind words to Jay! See you next time!
Things went great. Love the waiting area due to Covid....
Things went great. Love the waiting area due to Covid. Joanne is wonderful as always. Very glad you have her. Thanks for all you guys do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank YOU! We appreciate you choosing Wolfchase Hyundai for all of your service needs! Joanne and our Team, look forward to your next visit!
Eric and Tony are wonderful to deal with and made this...
Eric and Tony are wonderful to deal with and made this experience quick and painless! I love my new Sonata SEL and am excited to join the Hyundai family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to have you in the Wolfchase Hyundai Family, Cathy! We hope you enjoy your new Sonata SEL! Have a good rest of your day!
