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Mazda of Orange

(1,584 reviews)
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

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Reviews

(1,584 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Orange from DealerRater.

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I was greeted by a sales person as soon as I was entering

I was greeted by a sales person as soon as I was entering the dealership. It was clean. I was offered water. Everyone was very friendly.

I was greeted by a sales person as soon as I was entering

I was greeted by a sales person as soon as I was entering the dealership. It was clean. I was offered water. Everyone was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear you had a positive experience with our team and enjoyed the welcoming environment. We strive to provide exceptional service and appreciate your feedback! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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Great service.

Great service. Good communication. Very personable. Appreciate the relationship building that has been established. Thank you.

Great service.

Great service. Good communication. Very personable. Appreciate the relationship building that has been established. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Gerie! We’re thrilled to hear you had a great experience with our team. Building strong relationships with our customers is a priority, and your feedback means a lot to us. We look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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Friendly, knowledgeable staff.

Friendly, knowledgeable staff. Not pushy let me go at my own pace! Thank you for you help.

Friendly, knowledgeable staff.

Friendly, knowledgeable staff. Not pushy let me go at my own pace! Thank you for you help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a positive experience with our team. We believe in providing a supportive environment, and it’s great to know you felt comfortable. Looking forward to seeing you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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Mohamed is an amazing person he will go the extra miles

Mohamed is an amazing person he will go the extra miles to help a costumer meets there needs to fix there car thanks again Mo.

Mohamed is an amazing person he will go the extra miles

Mohamed is an amazing person he will go the extra miles to help a costumer meets there needs to fix there car thanks again Mo.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! We're thrilled to hear about your positive experience with Mohamed. Our team is dedicated to going above and beyond for our customers, and it’s great to see that reflected in your visit. We appreciate your support! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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Lavel was so easy to work with and would highly recommend

Lavel was so easy to work with and would highly recommend him and the dealership!

Lavel was so easy to work with and would highly recommend

Lavel was so easy to work with and would highly recommend him and the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a great experience with Lavel. Your recommendation means a lot to us, and we’re here to help whenever you need. Enjoy your day! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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I greatly appreciate my Service Agent, William.

I greatly appreciate my Service Agent, William. He is very competent and organized .I come here because of the excellent service! My service is thoroughly explained to me every time!

I greatly appreciate my Service Agent, William.

I greatly appreciate my Service Agent, William. He is very competent and organized .I come here because of the excellent service! My service is thoroughly explained to me every time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that William provided you with such excellent service and clear explanations. Our team is dedicated to ensuring a great experience, and it’s wonderful to know we’re hitting the mark! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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Another Outstanding Service Provided by Mohammed and

Another Outstanding Service Provided by Mohammed and Frank Master Mechanic is Second to none this team is Very knowledgeable and polite to there Costumes thanks again guys Nelson.

Another Outstanding Service Provided by Mohammed and

Another Outstanding Service Provided by Mohammed and Frank Master Mechanic is Second to none this team is Very knowledgeable and polite to there Costumes thanks again guys Nelson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had an outstanding experience with Mohammed and Frank. Our team takes pride in providing top-notch service, and your kind words mean a lot to us. We look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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Excellent service and I was provided with a detailed

Excellent service and I was provided with a detailed video of work being performed by the mechanic showing the condition of critical components under the chassis.

Excellent service and I was provided with a detailed

Excellent service and I was provided with a detailed video of work being performed by the mechanic showing the condition of critical components under the chassis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you enjoyed our service and found the video helpful. Transparency is key for us, and we're glad it made a positive impact on your experience. Looking forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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Sales Rep Ivor H was amazing, we appreciate his expertise

Sales Rep Ivor H was amazing, we appreciate his expertise and great customer service. Thank you!

Sales Rep Ivor H was amazing, we appreciate his expertise

Sales Rep Ivor H was amazing, we appreciate his expertise and great customer service. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your experience with Ivor! Our team takes pride in providing top-notch customer service, and it’s great to know Ivor made a positive impact. Thanks for sharing your appreciation! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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Very professional and courteous.

Very professional and courteous. Fast and excellent service. I can say that Mazda Orange is one of the best dealers in America.

Very professional and courteous.

Very professional and courteous. Fast and excellent service. I can say that Mazda Orange is one of the best dealers in America.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mauricio! We’re thrilled to hear you had such a positive experience with our team. Your kind words motivate us to keep delivering top-notch service. We appreciate your support and look forward to serving you again! Regards, David Johnson General Manager djohnson@mazdaoforange.com

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