Reviews
So far I haven’t been disappointed with IRA service.
So far I haven’t been disappointed with IRA service. They have a professional approach, reliable, quick and easy to understand when it comes to the service they provide.
So far I haven’t been disappointed with IRA service.
So far I haven’t been disappointed with IRA service. They have a professional approach, reliable, quick and easy to understand when it comes to the service they provide.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service manager, Aaron Kushnirsky, and the entire
The service manager, Aaron Kushnirsky, and the entire team were super welcoming and helpful. I felt very confident that I was receiving quality, honest service. I was given fair and competitive quotes and felt comfortable asking questions. The team consistently ensured I was well taken care of while I waited to pick up my car.
The service manager, Aaron Kushnirsky, and the entire
The service manager, Aaron Kushnirsky, and the entire team were super welcoming and helpful. I felt very confident that I was receiving quality, honest service. I was given fair and competitive quotes and felt comfortable asking questions. The team consistently ensured I was well taken care of while I waited to pick up my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very helpful and friendly.
Very helpful and friendly. They gave me time to decide for things on my own, while helping out with answering questions and getting me exactly what I was looking for. Janice was fantastic - such a pleasure to work with. She made me feel very comfortable about the entire purchasing process from start to finish.
Very helpful and friendly.
Very helpful and friendly. They gave me time to decide for things on my own, while helping out with answering questions and getting me exactly what I was looking for. Janice was fantastic - such a pleasure to work with. She made me feel very comfortable about the entire purchasing process from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.
The service manager, Aaron Kushnirsky, and the entire
The service manager, Aaron Kushnirsky, and the entire team were super welcoming and helpful. I felt very confident that I was receiving quality, honest service. I was given fair and competitive quotes and felt comfortable asking questions. The team consistently ensured I was well taken care of while I waited to pick up my car.
The service manager, Aaron Kushnirsky, and the entire
The service manager, Aaron Kushnirsky, and the entire team were super welcoming and helpful. I felt very confident that I was receiving quality, honest service. I was given fair and competitive quotes and felt comfortable asking questions. The team consistently ensured I was well taken care of while I waited to pick up my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anastasia, we're happy to hear you had such a positive experience with Aaron and our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I’m disappointed with my recent experience at Ira Mazda
I’m disappointed with my recent experience at Ira Mazda this time around. The plastic trim on the right side of the back trunk came off on its own, and when I brought it in, I was told it must have been caused by a hit. However, there’s no visible damage or signs of impact, and it seems more like a manufacturing defect than external damage. I thought it would have been fixed for free.
I’m disappointed with my recent experience at Ira Mazda
I’m disappointed with my recent experience at Ira Mazda this time around. The plastic trim on the right side of the back trunk came off on its own, and when I brought it in, I was told it must have been caused by a hit. However, there’s no visible damage or signs of impact, and it seems more like a manufacturing defect than external damage. I thought it would have been fixed for free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at 781-278-1324 so we can work toward a resolution. Aaron Kushnirsky Service Manager - Ira Mazda akushnirsky@group1auto.com
Very atencioso on apostamento people ser ice is perfecto,
Very atencioso on apostamento people ser ice is perfecto, i am very satisfeito Fron 1 to 100 i bebi 100
Very atencioso on apostamento people ser ice is perfecto,
Very atencioso on apostamento people ser ice is perfecto, i am very satisfeito Fron 1 to 100 i bebi 100
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent Service, staff was friendly my car was serviced
Excellent Service, staff was friendly my car was serviced and ready in 1 hour and a 1/2. I waited in the waiting area which was clean and comfortable
Excellent Service, staff was friendly my car was serviced
Excellent Service, staff was friendly my car was serviced and ready in 1 hour and a 1/2. I waited in the waiting area which was clean and comfortable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
John managed the oil change & tire rotation process for
John managed the oil change & tire rotation process for me. He was informative and very thorough. John made a normally mundane, but necessary service a complete pleasure.
John managed the oil change & tire rotation process for
John managed the oil change & tire rotation process for me. He was informative and very thorough. John made a normally mundane, but necessary service a complete pleasure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Grant, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. If you're ever in need of more help, please let us know!
johnny was awesome and made my experience at mazda run
johnny was awesome and made my experience at mazda run very quick and smooth thank you
johnny was awesome and made my experience at mazda run
johnny was awesome and made my experience at mazda run very quick and smooth thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. If you have any further questions, please give us a call. We're always happy to help!
From the salesman who was very helpful and the service
From the salesman who was very helpful and the service department all very helpful very clean dealership
From the salesman who was very helpful and the service
From the salesman who was very helpful and the service department all very helpful very clean dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
