Reviews
Great service.
Great service. Andrew my service rep kept me informed of the repair progress. He was friendly and patient. My car runs like new. Kudos to the technician who repaired it as well ?
Great service.
Great service. Andrew my service rep kept me informed of the repair progress. He was friendly and patient. My car runs like new. Kudos to the technician who repaired it as well ?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This was my second time visiting.
This was my second time visiting. The staff provided excellent service, and there were always discounts. I'll definitely come back.
This was my second time visiting.
This was my second time visiting. The staff provided excellent service, and there were always discounts. I'll definitely come back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was so nice and welcoming and accommodating.
Everyone was so nice and welcoming and accommodating. D and Alex were amazing and helpful and made sure I got exactly what I needed. I am very happy with my new car
Everyone was so nice and welcoming and accommodating.
Everyone was so nice and welcoming and accommodating. D and Alex were amazing and helpful and made sure I got exactly what I needed. I am very happy with my new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Emma, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I would recommend for service.
I would recommend for service. Very helpful and polite. They keep you updated and informed of what condition tire, brakes etc are in and if they are near end of life.
I would recommend for service.
I would recommend for service. Very helpful and polite. They keep you updated and informed of what condition tire, brakes etc are in and if they are near end of life.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roberta, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Andrew was nice, organized, quick, and knowledgeable.
Andrew was nice, organized, quick, and knowledgeable. Clear communication. He was and welcoming. Nice waiting area
Andrew was nice, organized, quick, and knowledgeable.
Andrew was nice, organized, quick, and knowledgeable. Clear communication. He was and welcoming. Nice waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Judy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Mazda. If you have any further questions, please don't hesitate to reach out!
So far I haven’t been disappointed with IRA service.
So far I haven’t been disappointed with IRA service. They have a professional approach, reliable, quick and easy to understand when it comes to the service they provide.
So far I haven’t been disappointed with IRA service.
So far I haven’t been disappointed with IRA service. They have a professional approach, reliable, quick and easy to understand when it comes to the service they provide.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Ira Mazda! We hope to see you soon!
Very helpful and friendly.
Very helpful and friendly. They gave me time to decide for things on my own, while helping out with answering questions and getting me exactly what I was looking for. Janice was fantastic - such a pleasure to work with. She made me feel very comfortable about the entire purchasing process from start to finish.
Very helpful and friendly.
Very helpful and friendly. They gave me time to decide for things on my own, while helping out with answering questions and getting me exactly what I was looking for. Janice was fantastic - such a pleasure to work with. She made me feel very comfortable about the entire purchasing process from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Ira Mazda. Please don't hesitate to reach out if there's anything additional we can do for you.
The service manager, Aaron Kushnirsky, and the entire
The service manager, Aaron Kushnirsky, and the entire team were super welcoming and helpful. I felt very confident that I was receiving quality, honest service. I was given fair and competitive quotes and felt comfortable asking questions. The team consistently ensured I was well taken care of while I waited to pick up my car.
The service manager, Aaron Kushnirsky, and the entire
The service manager, Aaron Kushnirsky, and the entire team were super welcoming and helpful. I felt very confident that I was receiving quality, honest service. I was given fair and competitive quotes and felt comfortable asking questions. The team consistently ensured I was well taken care of while I waited to pick up my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Anastasia, we're happy to hear you had such a positive experience with Aaron and our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I’m disappointed with my recent experience at Ira Mazda
I’m disappointed with my recent experience at Ira Mazda this time around. The plastic trim on the right side of the back trunk came off on its own, and when I brought it in, I was told it must have been caused by a hit. However, there’s no visible damage or signs of impact, and it seems more like a manufacturing defect than external damage. I thought it would have been fixed for free.
I’m disappointed with my recent experience at Ira Mazda
I’m disappointed with my recent experience at Ira Mazda this time around. The plastic trim on the right side of the back trunk came off on its own, and when I brought it in, I was told it must have been caused by a hit. However, there’s no visible damage or signs of impact, and it seems more like a manufacturing defect than external damage. I thought it would have been fixed for free.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at 781-278-1324 so we can work toward a resolution. Aaron Kushnirsky Service Manager - Ira Mazda akushnirsky@group1auto.com
The service manager, Aaron Kushnirsky, and the entire
The service manager, Aaron Kushnirsky, and the entire team were super welcoming and helpful. I felt very confident that I was receiving quality, honest service. I was given fair and competitive quotes and felt comfortable asking questions. The team consistently ensured I was well taken care of while I waited to pick up my car.
The service manager, Aaron Kushnirsky, and the entire
The service manager, Aaron Kushnirsky, and the entire team were super welcoming and helpful. I felt very confident that I was receiving quality, honest service. I was given fair and competitive quotes and felt comfortable asking questions. The team consistently ensured I was well taken care of while I waited to pick up my car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Anastasia, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!