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Moses Nissan of Huntington

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very professional

Very professional, oil change appointment was easy and inspection was top notch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, thank you for taking the time to tell us about your visit. We appreciate your kind words and look forward to seeing you next time. Happy Holidays to you and your family!

Moses Buick Service

Great Service department. Pete is very helpful and informative. wonderful communication. I highly recommend Pete and the Moses Buick Service department team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for telling us about your visit. We are glad that Pete was able to take care of your service needs. Thank you again and we look forward to seeing you next time!

Extreme kindness while traveling

We were traveling home in our 2015 GMC Yukon after an almost 8,000 mile trip around the country and the 'Remaining Oil Life' indicator was at 0%. I made a call to my hometown GMC dealership for advice on whether I should attend to it immediately or wait until I reached home (approximately 400 miles). It was suggested that I have an oil change done before heading home. We had spent the night in South Point, Ohio, approximately 10 miles from Huntington, West Virginia, so I checked the internet for nearby GMC dealerships. Moses Automall was the nearest listed. I called, talked with the service department and was told they could take care of everything. We (my wife and two friends and I) were treated with extreme kindness and respect while the Yukon was serviced. Several people inquired as to our comfort and possible needs as we relaxed in the waiting area. Servicing did not take long and they had us back on our way toward home quickly. Everyone at Moses Automall made us feel welcome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jim, thank you for your kind words. We are glad that we were able to assist you with your vehicle needs.

Jason was great!

Jason was great. He was straight forward and honest. I had a chance to purchase a similar vehicle 7 miles away from me, but chose not to because I did not care for the salesman. I chose to work with Moses which was 450 miles away and bought the truck sight unseen because of Jason. Thank you for a great transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Andrew, thank you for telling us about your experience and congratulations on your new vehicle. Thank you for choosing Moses and let us know if we can assist you in the future!

Great waiting area

Great waiting area while having a oil change on our Buick. They are so nice here, only place for service or repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Edward, thank you for telling us about your visit. Thank you for continuing to choose Moses and we look forward to seeing you next time.

Moses means more - and I mean it!

Moses service staff was courteous and efficient. The dealership facilities are fantastic. All in all a very comfortable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ron, thank you for taking the time to tell us about your visit. We appreciate your kind words and look forward to seeing you next time!

A+ Stellar Sales and Customer Service !

I'm so fortunate to have found your dealership. My sales consultant, Brad White, did an amazing job! I was looking for a very specific used Jeep (Islander Edition) and I found it here. I live 5.5 hours away and Brad did a spectacular job working with me in advance of my arrival. He helped me with my trade in, answered my endless questions quickly, provided follow up, and helped me set up the financing as well. He even took the time to research and show me a very helpful feature of the car that I wasn't aware of. Special thanks to the Finance and Management Team who had my paperwork already done and ready for me when I got there too. The Sales Customer Service was superior and the purchasing process was fast and organized. I highly recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Susan, thank you so much for your kind words and congratulations on the purchase of your Jeep! We are glad that we were able to assist you and that you had a pleasant experience!

Great place!! Nice and clean

I called on my way home from work and Pete was able to get me in and I didn't have to come back or make another tripping always get excellent care when I come or call

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wilbert, thank you for your kind words. We are glad that we were able to take care of your service needs! Thank you for choosing Moses!

Great Service on Repairs, clean facility

My CD play was not working in my CRX Cadillac and I stopped in at the dealership. Pete in service had the problem evaluated and a new component ordered and I returned the car for replacement of the unit after they called to say it was ready for replacement. I was given another vehicle to drive while the work was being completed. Therefore, my day was saved. What a relief during the busy Christmas Season.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Rebecca, we would like to thank you for sharing your feedback regarding your visit to our service department. We are happy to hear that you were pleased and that we were able to take care of your needs. Thank you for choosing Moses and we look forward to seeing you next time!

2016 Cadillac Escalade

Purchasing a new vehicle can be very challenging and annoying at times. This was my first purchase from Moses but it will not be my last. The sales crew was very helpful and knowledgeable. Of course a lower price would always be better but Jeff was very helpful and made the buying experience as easy and smooth as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle! We are glad that you had a pleasant buying experience. Thank you for sharing your experience and we look forward to seeing you soon!